Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 8, 2023

I recently added the Avada app to my shoplift store as I wanted to set up automated emails to be sent to customers. I set up a Welcome automation and when I went to view it, there was an error. I reached to support and Lydia there helped solve my issue in 2 minutes. Really prompt and friendly support, however the app itself requires upgrading if you want to get going with more than one automation unfortunately.

United Kingdom
Time spent using app: 5 months
Edited October 4, 2022

Es ist einfach zum kotzen. Wir haben 10 Tage verschwendet, um das kostenlose Marketing auszuprobieren. Immer treten neue Probleme auf und der Support versucht diese zu lösen. tut euch das nicht an und nehmt direkt ein anderes Newsletter Programm. Dieses ist zeitverschwendung

Time spent using app: Over 1 year
September 7, 2022

I haven't used the app enough to provide my honest opinion about it, However, I just spoke to Liz in the support chat and she's is awesome!! Very polite and swift support, solving my problem right a way! Thanks Liz! :)

The Bo Collective
Time spent using app: 6 months
Edited November 9, 2021

Quite easy to use. Good when adding products directly to the email. That works well. Ready to use elements doesn't work all the time. Basically good tool but lots to improve.

Kaurilan Sauna
Time spent using app: 8 months
Avada replied November 9, 2021

Thank you so much for your review on our app and customer support.

I would like to have a more in-depth conversation to help you make the best use of this app and solve the issue for you. I just sent you a follow-up email, please open your mailbox to get our message.

Best regards,