Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

December 9, 2022

AVADA absolutely is a great app that I have never found before. It can help you automatically send every kind of email (upsell, refund, shipping or abandoned cart checkout,...). This can save a lot of your time. The supportors are also very nice. Whenever you need someone to assist, they are always there to give you a hand. I have used this app for a long time and i will still do that. Million thanks to AVADA and their supportive teams.

GroovyWish
United States
9 months using the app
August 25, 2021

They are simply the BEST!! If you need something fixed, consider it DONE! Job well done, per usual!! :)

Don't Think Just Shop
United States
9 months using the app
Edited February 24, 2023

very good service and app experience! you can feel free to use their app, and I can sure you will get really happy with your business! Hana is a nice service, thank you!

xinghaoya official store
China
9 months using the app
January 11, 2022

AVADA Apps are always top quality and their support is unrivalled. Jasmine assisted us with setting up a bespoke email that had certain parameters we required. The attention to detail and professionalism is second to none. Thanks again for everything Jasmine you're a superstar!!

DeanSwanepoel.com
South Africa
9 months using the app
December 10, 2021

Love this marketing app works flawlessly and continues to contribute in making more sales for my company. Do you have any questions the staff is amazing and will help within seconds. Thank you, I finally found the best marketing app for my company.

Well Health Hub
United States
9 months using the app
April 7, 2023

Great App. Sign Up Form looks perfect on my store. I had a small technical issue but thanks to Juliana it was fixed immediately. She provided a great customer service, was very helpful and efficient.

MamaLife
Georgia
9 months using the app
March 14, 2023

The customer service Liz is a friendly service, which allows me to use this software better. Thank you very much for taking me to understand when I didn't understand and solving the problems I encountered.

Artxfinder
United States
9 months using the app
November 23, 2021

fast and good service. Daisy is really good thanks to her all my problems went away she resolved everything for me! 100% recommended

NerdBouteille™
Canada
9 months using the app
Edited January 27, 2023

Gerade wurde mir binnen Minuten eine eigene Art des Buttons programmiert.
Wie immer sehr zufrieden! Vielen Dank für die schnelle Umsetzung

trendyBroducts
Germany
9 months using the app
December 27, 2021

Very good app and simple to learn. When asking on live chat Lucy was very helpful in understanding conditions on creating workflows

Your Modern Home
United Kingdom
9 months using the app