Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

Price: Free
Rating (5.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

June 9, 2022

Languages

English

Categories

FAQ , Chat

Works with

WhatsApp, ChatGPT

Avada Help Center/ WhatsApp/Help desk helps you to support, easy to live chat and order tracking

The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.

The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales. more
  • Stunning themes for FAQs popup and Help Center.
  • Show the Order Tracking functionality for customers to track parcels without ask
  • Help Shopify stores manage FAQs easily by showing the question and category numb
  • Allow e-businesses to create immense queries and FAQ categories
  • Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess

1,356 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and robust features like accordion-style layouts, responsive design, and categorization. The inclusion of a WhatsApp Chat feature for customer interaction and a well-organized FAQ section are also praised. The 24/7 support team is commended for their quick and effective assistance, including free additional coding. This free app is recommended for both novice and experienced merchants.

January 30, 2024

Excellent customer service. I had an issue with the FAQs page on the mobile not being correctly aligned in the centre. The tech people fixed it within a day.

tjgwear
United Kingdom
8 months using the app
January 20, 2024

recently integrated Avada, the FAQ app for Shopify, into my online store, and the experience has been nothing short of phenomenal. Avada not only offers a sleek and user-friendly interface for creating and managing FAQs but also provides top-notch customer support that sets them apart.

Ease of Use: ⭐️⭐️⭐️⭐️⭐️

Avada's intuitive design made setting up and customizing my FAQs a breeze. The platform offers a range of customization options, allowing me to seamlessly integrate the FAQs into my website's aesthetic.

Features: ⭐️⭐️⭐️⭐️⭐️

Avada goes beyond the basics, offering robust features that enhance the overall user experience. From accordion-style layouts to responsive design, the app caters to diverse needs with finesse. I particularly appreciate the versatility in styling options, ensuring my FAQs look seamlessly integrated into my site.

Customer Support: ⭐️⭐️⭐️⭐️⭐️

What truly sets Avada apart is their exceptional customer support, exemplified by their staff member Prakash. When I encountered a minor issue with styling, Prakash was quick to respond and provided a solution that exceeded my expectations. His expertise and dedication to resolving my concern promptly were commendable.

Prakash's Support: ⭐️⭐️⭐️⭐️⭐️

Prakash's assistance was nothing short of outstanding. He not only addressed my immediate concern but also took the time to ensure I understood the app's full potential. His professionalism and knowledge left a lasting impression, making me confident in the choice of Avada for my FAQ needs.

Overall Experience: ⭐️⭐️⭐️⭐️⭐️

In conclusion, Avada is more than just a FAQ app – it's a game-changer for Shopify users looking to enhance their customer support and website functionality. The combination of a user-friendly interface, powerful features, and exceptional support, exemplified by Prakash, makes Avada a must-have for any online store. I wholeheartedly recommend Avada to fellow Shopify users seeking a reliable and feature-rich FAQ solution.

a Cheeky Plant
United Kingdom
19 days using the app
January 24, 2024

perfect apps. and very good service by Esther. Nice!

WELQUEEN HOME DECOR
Hong Kong SAR
About 1 year using the app

About this app

Launched

June 9, 2022

Languages

English

Categories

FAQ , Chat

Works with

WhatsApp, ChatGPT

Built by Avada

About Avada

5.0 average rating

4 years building apps for the Shopify App Store

102 Tran Phu, Ha Dong, Hanoi, 100000, VN

Support

Send a message

support@avada.io

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