Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
26 de diciembre de 2023

So far the support has been amazing from the team. They respond very quickly and efficiently. Thank you to Hana for her help with a page issue. :)

It would be great if there was a feature to customise the URL and more styling options. Everything else works amazing :)

SkynCap
Irlanda
6 días usando la aplicación
19 de enero de 2024

Great app, great customer service, and it's Free.
It's mostly a FAQ app though, as there isn't any chat integration. It just redirects to your what's app or messenger open's email app.

Imagine Le Fun MTL
Canadá
1 día usando la aplicación
25 de enero de 2024

jasmine and maison helped quite promptly with our doubts and queries

TheIndianRose
India
Alrededor de 2 horas usando la aplicación
26 de octubre de 2023

I installed the chat FAQ page and misunderstood the functionalities of it. I contacted support and spoke with Hana who guided me very well on how it works and made suggestions. It was very easy to follow. Unfortunately the app doesn't have a live chat option which is what I need to have quick contact with customers. None the less the advice was taken on board and other app suggestions were made.

Canvas Store
Reino Unido
Alrededor de 1 hora usando la aplicación
25 de enero de 2024

Eine gute und übersichtliche App, Audrey ist mir immer gut und schnell behilflich. Super wäre es eine deutsche Version zu haben, wobei man den Inhalt bereits eigenständig auf deutsch ändern kann.

FitShape
Alemania
Alrededor de 2 horas usando la aplicación
21 de septiembre de 2023

Support is very quick and thorough and Thank you to Jasmine for being helping diligently and promptly.

MesolightBIM
Botsuana
20 días usando la aplicación
10 de julio de 2023

This review is not for the app just yet as I have just installed it and will be using it. But the help desk service from Esther is 5 stars, very quick in responding, thank you

The Sea Moss Boss
Reino Unido
Alrededor de 2 meses usando la aplicación
26 de mayo de 2023

I highly recommend this app to you all, this is so easy and convenient to use. They have a super instant support team, I asked them to help they handle it very fast. great

Olivia Studio
Estados Unidos
5 meses usando la aplicación
Fecha de modificación: 18 de marzo de 2023

This is a beautiful app

you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me.

Abby was chatful, helpful and very rapid with her service.

I definately recommend it.

CurlyOra
Canadá
Alrededor de 1 mes usando la aplicación
3 de mayo de 2023

So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!

IK Organics
Pakistán
8 días usando la aplicación