Note globale
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
1 janvier 2023

Well what can I say. This is my 5th app I've added with Avada and I've gotten nothing less than the best from the Avada Apps and the support team. If you're having trouble making a FAQ page or just would like an easy layout to match your website with FAQs then this is the app for you. Also, if you want a live chat bot where anyone can contact you at anytime on your website look no further. This app along with the other Avada apps I've added has increased my stores capability 10 fold. I give Avada and their support team a 10 out of 5 stars. I want to especially want to thank Liz and Prakash. They both helped me immediately, as Avada support team does not leave you waiting for help. They both helped greatly and again I want to thank them and with their help the set up was faster than writing this review. I would like to thank all of Avada support, besides Avada providing excellent Apps for your website, the superior support is what has made me continue to use Avada's Apps without hesitation. As i know if I can't figure something out or need help they'll have it fixed before i look what's been done. I highly recommend Avada as a whole! All Avada's apps as well as this one! Thank you Avada and your support group for helping me make my website what I wanted it to be!

Spiritual Guide Shop
Environ 17 heures d’utilisation de l’application
Modifié le 21 novembre 2022

Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great! Could do with some extra features but they have a section where you can suggest an option yourself or vote on options that others have suggested. And they are actually doing something with the feedback. (Not something you see every day.) Of course 5 stars as this app does exactly what is promised and... it's free!

We Dress Kids
17 jours d’utilisation de l’application
2 mai 2023

As a satisfied customer, I am excited to write a 5-star review for Emily and the exceptional help she provided me with. Emily's quick and efficient service was absolutely phenomenal, and she went above and beyond to ensure that my needs were met. I cannot recommend her highly enough.

One of the things that impressed me the most about Emily was how knowledgeable she was about the app and its features. She was able to answer all of my questions and provide me with a comprehensive understanding of the app's functions. She was patient and thorough, ensuring that I had all the information I needed to make the most of the app.

What really set Emily apart, however, was her speed and efficiency. When I contacted her for help, she responded promptly and was able to assist me quickly. She didn't waste any time and was able to identify and address my issue within minutes. Her professionalism and skill are truly remarkable, and I am grateful to have had her assistance.

One of the standout features of the app is its FAQ section, which is incredibly well-designed and user-friendly. The app's developers have clearly put a lot of thought into making the FAQs as comprehensive and helpful as possible, and it shows. The FAQs cover a wide range of topics and are organized in a logical and intuitive manner.

The app's FAQ section is particularly useful for those who are new to the app and may have questions about how to use its various features. The FAQs are written in plain language and are easy to understand, making it simple for even the most technologically challenged users to get up to speed quickly. I found the FAQs to be extremely helpful and was able to find answers to all of my questions without having to contact customer support.

Overall, I cannot recommend Emily and the app's FAQ section highly enough. If you are looking for an app that is easy to use and has great customer support, then this is the app for you. Emily's expertise and dedication to her job are truly exceptional, and the app's FAQ section is a testament to the app's developers' commitment to providing the best possible user experience. If you are looking for an app that is user-friendly and has excellent customer support, then look no further than this app.

Environ 2 mois d’utilisation de l’application
Modifié le 16 juin 2023

Not completely ready with using and configurating everything, but so far it's really good. Maybe I would need a bit more custom functionality, but for FREE and it being my first shop atm, I am really happy with how everything works.

I also had a small request and the support responded quickly and added the request right away.

Pluck the day
2 jours d’utilisation de l’application
16 septembre 2023

The application has some shortcomings in the form of the inability to add a drop-down section under products or on the home page, but if someone, for example, needs a faq page, you can easily add the faq page itself.
But what I am most satisfied with is the immediate help from the support, you get access to the support right away in the application panel, which immediately solves your problems, something amazing, especially thank you Abby, a very helpful person

Environ 4 heures d’utilisation de l’application
12 juillet 2023

App is free to use that offers a lot of functions that we need including FAQs, faq categories, faq page. Setup is also pretty easy. I needed some help with some specific questions, Emily responded at their support live chat right away. She is very helpful and provided all the details that I need.

Only 1 thing that I wish the app could have is the built in live chat. It would be the perfect fit for our company need.

5 jours d’utilisation de l’application
12 mai 2023

I recently just started working on my own website when I came across this app as one of the recommend ones to get for beginners. So I figured why not and that I would download it and give it a shot. I'm so glad I did and that I had Jasmine to help me get started and set up. She was very Friendly, Helpful and Fast at responding. All the thing's I love and so far this seems like a wonderful app and user-friendly! I enjoy being able to add as many questions as needed.

Sereneness Finds
2 mois d’utilisation de l’application
Modifié le 26 avril 2023

you will get an easy and simple FAQ page that you can edit easily at any time with no effort or waste of time, you can also use the FAQ widget which is easy access to the customer, amazing customer support, personally, I had a very small comment on the FAQ page and jasmine from the support team helped me out as fast as possible, and made the page even look better. highly recommended specially that they have a free plan.

Émirats arabes unis
4 mois d’utilisation de l’application
21 août 2023

Excellent Application so far. Support is always available, and they never say no to anything. If you require any changes, they will do it asap. Easy to set up, customisation is quite simple. Everything is available in one place. Esther from Avada helped a lot. Thank you, Avada, for providing such an excellent app.

Local Pitara
17 jours d’utilisation de l’application
20 juillet 2023

even though I haven't finished setting it up entirely yet. So far, my experience has been great! The app is user-friendly and intuitive, making it easy to navigate. I did have a question during the setup process, and Lydia from customer support was incredibly helpful and prompt in assisting me. I appreciate the excellent service and can't wait to explore all the features this app has to offer. I highly recommend

Momona Conceptstore
33 minutes d’utilisation de l’application