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2024년 1월 30일

Excellent customer service. I had an issue with the FAQs page on the mobile not being correctly aligned in the centre. The tech people fixed it within a day.

tjgwear
영국
앱 사용 기간 8개월
2024년 1월 20일

recently integrated Avada, the FAQ app for Shopify, into my online store, and the experience has been nothing short of phenomenal. Avada not only offers a sleek and user-friendly interface for creating and managing FAQs but also provides top-notch customer support that sets them apart.

Ease of Use: ⭐️⭐️⭐️⭐️⭐️

Avada's intuitive design made setting up and customizing my FAQs a breeze. The platform offers a range of customization options, allowing me to seamlessly integrate the FAQs into my website's aesthetic.

Features: ⭐️⭐️⭐️⭐️⭐️

Avada goes beyond the basics, offering robust features that enhance the overall user experience. From accordion-style layouts to responsive design, the app caters to diverse needs with finesse. I particularly appreciate the versatility in styling options, ensuring my FAQs look seamlessly integrated into my site.

Customer Support: ⭐️⭐️⭐️⭐️⭐️

What truly sets Avada apart is their exceptional customer support, exemplified by their staff member Prakash. When I encountered a minor issue with styling, Prakash was quick to respond and provided a solution that exceeded my expectations. His expertise and dedication to resolving my concern promptly were commendable.

Prakash's Support: ⭐️⭐️⭐️⭐️⭐️

Prakash's assistance was nothing short of outstanding. He not only addressed my immediate concern but also took the time to ensure I understood the app's full potential. His professionalism and knowledge left a lasting impression, making me confident in the choice of Avada for my FAQ needs.

Overall Experience: ⭐️⭐️⭐️⭐️⭐️

In conclusion, Avada is more than just a FAQ app – it's a game-changer for Shopify users looking to enhance their customer support and website functionality. The combination of a user-friendly interface, powerful features, and exceptional support, exemplified by Prakash, makes Avada a must-have for any online store. I wholeheartedly recommend Avada to fellow Shopify users seeking a reliable and feature-rich FAQ solution.

a Cheeky Plant
영국
앱 사용 기간 19일
2023년 12월 22일

I recommend this app for two reasons:
1: They have 24/7 customer service and their team of dedicated workers are always ready to tackle any challenge you throw at them. Like I asked a question and got a response within seconds.
2: The widget is fully customizable so you can really get it to blend with your store very well. It even looks good in the default version, not a lot of customization needed.
If anyone sees this, I would recommend Jasmine as she is what anyone would expect of a customer service rep, she is kind, patient and very calm.
Would definitely recommend this app to new and old drop-shippers.

SnugglePals
미국
앱 사용 기간 대략 1개월
2024년 1월 24일

perfect apps. and very good service by Esther. Nice!

WELQUEEN HOME DECOR
홍콩(중국 특별행정구)
앱 사용 기간 대략 1년
2023년 11월 18일

Great Great App for Shopify Store.. I would give more stars if available.
The app is straight forward, super easy to use and very very helpful CS chat, paricularly Jasmine who helped me build my web a lot...Thanks guys... Keep up the great job

LYV
인도네시아
앱 사용 기간 3개월
2024년 2월 1일에 편집됨

I had some small issues with my FAQ page. Just ask Hallyfe, and he'll sort it out for you in no time. Really well and quickly arranged.

WoofWell
네덜란드
앱 사용 기간 대략 2개월
2024년 2월 2일

I really liked the service I received when I needed help configuring the app, in addition to quick responses, they resolved my requests

Batiste Brasil
브라질
앱 사용 기간 5개월
2023년 12월 14일

A good and easy app to setup and use for both you, and your customers, does exactly what is says it does.
Got a small issues, setting it up, and contacted customer support via chat got immediate response from sunny, that solved the issue in less than a minute. Highly recommend.

FormaBonita
이스라엘
앱 사용 기간 16일
2023년 11월 1일

It does so much for an app with excellent customer service! Every time I have a problem, I open the chatbot and get someone to help within 10 minutes most times. The customization is excellent. My only suggestion would be to allow the Track Order to have a page or allow us to put it on the top/bottom of the FAQ page. Other than that, I think it's great. I love how connected it is as well.

Atomic Relief
미국
앱 사용 기간 대략 2개월
2023년 12월 23일

Great FAQ and even better support from Hana with setting up everything.

She was very patient and was able to answer all my questions.
Thank you!

Belleza Beauty
스위스
앱 사용 기간 대략 1개월