Avada WhatsApp, Chat, FAQ Page , 509 reviews

Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited March 18, 2023

This is a beautiful app

you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me.

Abby was chatful, helpful and very rapid with her service.

I definately recommend it.

March 12, 2023

De momento me esta resultando facil su uso.
Aun no la he activado, pero el servicio de asistencia es muy bueno y rapido.

Time spent using app: About 1 hour
March 3, 2023

Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.

Time spent using app: About 2 hours
February 11, 2023

Really good app, would give it 5 stars, but would be nice to have better order tracking (i.e. through entering the order number) and more functionality in the text editor.
Great support from Emily! Thanks for your help!!

Zero Waste Co
Time spent using app: About 3 hours
November 21, 2022

This is a really great FAQ app and support is excellent! It does have a few bugs here and there that pop up which caused me to contact support multiple times, however, they are incredibly responsive and have fixed all my problems.

FILO Fire Gear
United States
Time spent using app: 3 days
November 6, 2022

Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions

United Kingdom
Time spent using app: 29 minutes
Avada replied November 9, 2022

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

AVADA Support Team

November 6, 2022

I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.

Magic Eraserz
Time spent using app: 3 months
Avada replied November 9, 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

AVADA Support Team

November 5, 2022

I'm just trying the app for the first time, for the moment the support helped me fastly thanks to Prakash.

Dichi Shop
Time spent using app: 4 months
Avada replied November 5, 2022

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around!

AVADA Support Team

September 29, 2022

Esta muy bien la sección de preguntas frecuentes. El widget del chat, no tiene mucha customización, por lo que ese no lo estoy utilizando

Gelden Cosmeticos
Time spent using app: About 2 months
September 1, 2022

So far so good. We needed an effective FAQ page and this App seems to provide what we are looking for.

ET Bikes.co.uk
United Kingdom
Time spent using app: About 1 hour