AVADA FAQs, Helpdesk, Chat

FAQ Page, Help center, WhatsApp, Messenger; 24/7 Support Chat

Informations sur l'application par Shopify
  • Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis

Prix : Gratuite

Spécificités de l’application

  • Flux de travail fluide : utilisation directe dans l'interface administrateur Shopify

  • Technologie de pointe : fonctionne avec les thèmes les plus récents

Automate customer service with FAQs

Section des valeurs clés

Smart FAQs popup for customers

Organize all FAQs into one single place. Track orders and provide instant answers, help customers save time and focus on shopping

Fully customizable widget

Easy to customize widget layout to match your brand identity. No technical requirements

Multiple Contact-us options

Integration of quick Contact-us methods: WhatsApp, Phone call, Message, Contact Form

Détails de l'application

AVADA FAQs, Helpdesk, Chat

AVADA FAQs, Helpdesk, Chat

AVADA FAQs is a helpful tool that automatically addresses customers’ common concerns and issues without store assistance.

Benefits of AVADA FAQs

  • Provide a smart, instant and helpful FAQs popup for customers to track their orders and find popular questions.
  • Offer resolutions to clients’ common and urgent problems 24/7.
  • Customers can get quick support through multiple Contact Us methods in personalised cases.
  • Build trust, and boost customer experience and conversion rate.
  • Decrease the cart abandonment rate and sales loss due to late responses.
  • Reduce popular queries and cut down customer support time in half.

Full features

Order Tracking

Show the Order Tracking functionality for customers to track parcels without asking for help.

FAQs Report

Help Shopify stores manage FAQs easily by showing the question and category number in the FAQs report.

Unlimited FAQs categories

Allow e-businesses to create immense queries and FAQ categories. Hence, they can give readers full and clear information.

Highlight featured categories

To place emphasis on important information, AVADA FAQs app provides the highlight function on main categories. Customers can access these categories on popup or Helpdesk quickly instead of searching them around.

Edit questions

Add more, edit, or delete common questions with ease. Admins can also stress out any query and show them on the Articles block.

Contact us methods

Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Message, Contact Form).

Popup Widget

  • Stunning themes for FAQs popup and Help Center.
  • Create FAQs widget to show anywhere.
  • Flexibly customizable widget (text, color, icon, alignment, etc.), advanced settings, and Instant preview of the FAQ popup before publishing.

Display FAQ page

Customize FAQ page and add FAQs link to Main Menu or Footer.

Help Center (Helpcenter, Help Desk, helpdesk)

Date de lancement

AVADA FAQs, Helpdesk, Chat

AVADA FAQs, Helpdesk, Chat

AVADA FAQs is a helpful tool that automatically addresses customers’ common concerns and issues without store assistance.

Benefits of AVADA FAQs

  • Provide a smart, instant and helpful FAQs popup for customers to track their orders and find popular questions.
  • Offer resolutions to clients’ common and urgent problems 24/7.
  • Customers can get quick support through multiple Contact Us methods in personalised cases.
  • Build trust, and boost customer experience and conversion rate.
  • Decrease the cart abandonment rate and sales loss due to late responses.
  • Reduce popular queries and cut down customer support time in half.

Full features

Order Tracking

Show the Order Tracking functionality for customers to track parcels without asking for help.

FAQs Report

Help Shopify stores manage FAQs easily by showing the question and category number in the FAQs report.

Unlimited FAQs categories

Allow e-businesses to create immense queries and FAQ categories. Hence, they can give readers full and clear information.

Highlight featured categories

To place emphasis on important information, AVADA FAQs app provides the highlight function on main categories. Customers can access these categories on popup or Helpdesk quickly instead of searching them around.

Edit questions

Add more, edit, or delete common questions with ease. Admins can also stress out any query and show them on the Articles block.

Contact us methods

Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Message, Contact Form).

Popup Widget

  • Stunning themes for FAQs popup and Help Center.
  • Create FAQs widget to show anywhere.
  • Flexibly customizable widget (text, color, icon, alignment, etc.), advanced settings, and Instant preview of the FAQ popup before publishing.

Display FAQ page

Customize FAQ page and add FAQs link to Main Menu or Footer.

Help Center (Helpcenter, Help Desk, helpdesk)

Date de lancement

Avis

5.0 étoile(s) sur 5

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

Nombre d'avis par note
  • 98 % des notes sont des notes à 5 étoiles
  • 2 % des notes sont des notes à 4 étoiles
  • 0 % des notes sont des notes à 3 étoiles
  • 0 % des notes sont des notes à 2 étoiles
  • 0 % des notes sont des notes à 1 étoiles

Liste des avis

Filtrer et trier les avis

  • Scatti Della Vita

    Emplacement Estonie

    Amazing app and amazing customer support! 100% Recommended! Had some issues when setting up and Abby solved it instantly! Thanks!

  • La Léonie

    Emplacement États-Unis

    I love how it works this app. Make my site so credible. Have so many badges to use. I had a problem today and Abby from support help me in a second. She is a expert!

  • freshjuice2go

    Emplacement Belgique

    Avada FAQ looks great. Exactly like i need. Customer service is fast and really helpful. Thanks Esther for your help

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