Avada WhatsApp Chat, FAQ Page

It does so much for an app with excellent customer service! Every time I have a problem, I open the chatbot and get someone to help within 10 minutes most times. The customization is excellent. My only suggestion would be to allow the Track Order to have a page or allow us to put it on the top/bottom of the FAQ page. Other than that, I think it's great. I love how connected it is as well.

I had an outstanding experience with Avada Chat, and I must commend their phenomenal support team, especially Abby. From the moment I reached out for assistance, Abby exhibited an exceptional level of professionalism, cooperation, and expertise.

Abby’s willingness to help and her deep understanding of the Avada Chat Shopify app made my integration process seamless. She patiently addressed all my queries, providing clear, concise, and easy-to-follow solutions. What stood out the most was her dedication to ensuring my complete satisfaction.

Avada Chat’s effectiveness as a Shopify app is undeniably impressive, but it was Abby’s cooperation and help that truly made the difference. Her prompt responses and thorough guidance made me feel supported and confident in using the app to its fullest potential.

I wholeheartedly recommend Avada Chat to any Shopify store owner, not just for its robust features but also for the exceptional customer service, particularly Abby’s expertise. Thank you, Abby, for your outstanding assistance and for making my experience with Avada Chat truly remarkable.

The application has some shortcomings in the form of the inability to add a drop-down section under products or on the home page, but if someone, for example, needs a faq page, you can easily add the faq page itself.
But what I am most satisfied with is the immediate help from the support, you get access to the support right away in the application panel, which immediately solves your problems, something amazing, especially thank you Abby, a very helpful person

This app is great and the Avada team are wonderful to work with! I had the pleasure of being helped by Abby who was amazing and resolved my request so quickly. I highly recommend this app.

I am incredibly impressed with the Avada app! It has proven to be exceptionally user-friendly, making it a breeze to navigate and utilize. Whenever I encountered a few questions along the way, the customer support I received from Esther was nothing short of amazing. Her assistance was prompt, clear, and incredibly helpful, ensuring that my experience with Avada was seamless and stress-free. Thank you, Avada, for not only providing a fantastic app but also for having a top-notch customer support team that truly cares about its users' experience. I highly recommend Avada to anyone seeking a user-friendly and well-supported app!