Name: Avada Help Center, Live Chat
Brand: AVADA
Rating: 5 (364 reviews)

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Works with the latest themes
Use directly in Shopify admin

About this app

Launched

June 9, 2022

Languages

English

AVADA Help Center helps you to automate your customer service, easy to chat and order tracking

This app provide a smart, instant and helpful FAQs popup for customers to track their orders and find popular questions, offer resolutions to clients’ common and urgent problems 24/7, customers can get quick support through multiple Contact Us methods in personalised cases, build trust, and boost customer experience and conversion rate' decrease the cart abandonment rate and sales loss due to late responses, reduce popular queries and cut down customer support time in half.

This app provide a smart, instant and helpful FAQs popup for customers to track their orders and find popular questions, offer resolutions to clients’ common and urgent problems 24/7, customers can get quick support through multiple Contact Us methods in personalised cases, build trust, and boost customer experience and conversion rate' decrease the cart abandonment rate and sales loss due to late responses, reduce popular queries and cut down customer support time in half. more

Stunning themes for FAQs popup and Help Center.
Show the Order Tracking functionality for customers to track parcels without ask
Help Shopify stores manage FAQs easily by showing the question and category numb
Allow e-businesses to create immense queries and FAQ categories
Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess

364 reviews

Overall rating

5

Counts per rating level

98% of ratings are 5 stars
358
2% of ratings are 4 stars
6
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

January 26, 2023

Great support and amazing app. Really love it. I'm new to shopify and I hope I have the same awesome experience with the rest of the apps and support.

Moraine

Pakistan

January 26, 2023

What? Such brilliant app for free? I couldn't believe it for a few minutes, I thought I am on free plan, but turned out the whole app is for free.....With extensive features.

On top of that customer support was even more brilliant, Hana was so helpful and informative....Thanks to Hana and the Avada, it took me few minutes to setup all features.

A Bit Orange

United States

January 25, 2023

Lydia was a customer support agent for Avada, an app development company. She was extremely helpful in assisting me navigate through the various apps that Avada offered. Lydia had a clear and concise way of explaining the features and benefits of each app, and was able to answer all of my questions in a timely manner. Her patience and attention to detail made the experience of using the Avada apps much more enjoyable. Thanks to her guidance, I was able to find the perfect app for my needs and have been using it with great success. Overall, Lydia's exceptional customer service skills made a significant impact on my experience with Avada.
thank you Lydia .

Ztylist

Morocco

All reviews