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Highlights
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Based in United States
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Works with the latest themes
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Use directly in Shopify admin
Avada Help Center/ WhatsApp/Help desk helps you to support, easy to live chat and order tracking
The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.
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Stunning themes for FAQs popup and Help Center.
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Show the Order Tracking functionality for customers to track parcels without ask
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Help Shopify stores manage FAQs easily by showing the question and category numb
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Allow e-businesses to create immense queries and FAQ categories
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Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess
1,069 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, comprehensive FAQ section, and seamless store theme integration. It's praised for its free, multifunctional features including easy setup and real-time communication via WhatsApp Chat. The customer support is highly commended for their promptness and efficiency. The app's customization options and quick customer interaction have reportedly improved customer engagement and enhanced online customer service. It's also compatible with various themes.
It does so much for an app with excellent customer service! Every time I have a problem, I open the chatbot and get someone to help within 10 minutes most times. The customization is excellent. My only suggestion would be to allow the Track Order to have a page or allow us to put it on the top/bottom of the FAQ page. Other than that, I think it's great. I love how connected it is as well.
I had an outstanding experience with Avada Chat, and I must commend their phenomenal support team, especially Abby. From the moment I reached out for assistance, Abby exhibited an exceptional level of professionalism, cooperation, and expertise.
Abby’s willingness to help and her deep understanding of the Avada Chat Shopify app made my integration process seamless. She patiently addressed all my queries, providing clear, concise, and easy-to-follow solutions. What stood out the most was her dedication to ensuring my complete satisfaction.
Avada Chat’s effectiveness as a Shopify app is undeniably impressive, but it was Abby’s cooperation and help that truly made the difference. Her prompt responses and thorough guidance made me feel supported and confident in using the app to its fullest potential.
I wholeheartedly recommend Avada Chat to any Shopify store owner, not just for its robust features but also for the exceptional customer service, particularly Abby’s expertise. Thank you, Abby, for your outstanding assistance and for making my experience with Avada Chat truly remarkable.
The application has some shortcomings in the form of the inability to add a drop-down section under products or on the home page, but if someone, for example, needs a faq page, you can easily add the faq page itself.
But what I am most satisfied with is the immediate help from the support, you get access to the support right away in the application panel, which immediately solves your problems, something amazing, especially thank you Abby, a very helpful person
Built by Avada
About Avada
5.0 average rating
4 years building apps for the Shopify App Store
102 Tran Phu, Ha Dong, Hanoi, 100000, VN
Support
Send a messagesupport@avada.io
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