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Highlights
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Based in United States
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Works with the latest themes
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Use directly in Shopify admin
Avada Help Center/ WhatsApp/Help desk helps you to automate support, easy to chat and order tracking
The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.
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Stunning themes for FAQs popup and Help Center.
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Show the Order Tracking functionality for customers to track parcels without ask
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Help Shopify stores manage FAQs easily by showing the question and category numb
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Allow e-businesses to create immense queries and FAQ categories
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Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess
940 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy integration, and customizable design. They find the FAQ feature comprehensive and clear, leading to improved customer engagement and increased conversion rates. The app's real-time communication feature is also praised. It's free and offers a variety of functions. The customer support team is noted for their quick and effective service, contributing to its high recommendation for excellent customer service and performance.
Well what can I say. This is my 5th app I've added with Avada and I've gotten nothing less than the best from the Avada Apps and the support team. If you're having trouble making a FAQ page or just would like an easy layout to match your website with FAQs then this is the app for you. Also, if you want a live chat bot where anyone can contact you at anytime on your website look no further. This app along with the other Avada apps I've added has increased my stores capability 10 fold. I give Avada and their support team a 10 out of 5 stars. I want to especially want to thank Liz and Prakash. They both helped me immediately, as Avada support team does not leave you waiting for help. They both helped greatly and again I want to thank them and with their help the set up was faster than writing this review. I would like to thank all of Avada support, besides Avada providing excellent Apps for your website, the superior support is what has made me continue to use Avada's Apps without hesitation. As i know if I can't figure something out or need help they'll have it fixed before i look what's been done. I highly recommend Avada as a whole! All Avada's apps as well as this one! Thank you Avada and your support group for helping me make my website what I wanted it to be!
Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great! Could do with some extra features but they have a section where you can suggest an option yourself or vote on options that others have suggested. And they are actually doing something with the feedback. (Not something you see every day.) Of course 5 stars as this app does exactly what is promised and... it's free!
As a satisfied customer, I am excited to write a 5-star review for Emily and the exceptional help she provided me with. Emily's quick and efficient service was absolutely phenomenal, and she went above and beyond to ensure that my needs were met. I cannot recommend her highly enough.
One of the things that impressed me the most about Emily was how knowledgeable she was about the app and its features. She was able to answer all of my questions and provide me with a comprehensive understanding of the app's functions. She was patient and thorough, ensuring that I had all the information I needed to make the most of the app.
What really set Emily apart, however, was her speed and efficiency. When I contacted her for help, she responded promptly and was able to assist me quickly. She didn't waste any time and was able to identify and address my issue within minutes. Her professionalism and skill are truly remarkable, and I am grateful to have had her assistance.
One of the standout features of the app is its FAQ section, which is incredibly well-designed and user-friendly. The app's developers have clearly put a lot of thought into making the FAQs as comprehensive and helpful as possible, and it shows. The FAQs cover a wide range of topics and are organized in a logical and intuitive manner.
The app's FAQ section is particularly useful for those who are new to the app and may have questions about how to use its various features. The FAQs are written in plain language and are easy to understand, making it simple for even the most technologically challenged users to get up to speed quickly. I found the FAQs to be extremely helpful and was able to find answers to all of my questions without having to contact customer support.
Overall, I cannot recommend Emily and the app's FAQ section highly enough. If you are looking for an app that is easy to use and has great customer support, then this is the app for you. Emily's expertise and dedication to her job are truly exceptional, and the app's FAQ section is a testament to the app's developers' commitment to providing the best possible user experience. If you are looking for an app that is user-friendly and has excellent customer support, then look no further than this app.
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