Avada Help Center, Live Chat

Avada Help Center, Live Chat

Price: Free
Rating (5)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

June 9, 2022

Languages

English

AVADA Help Center helps you to automate your customer service, easy to chat and order tracking

This app provide a smart, instant and helpful FAQs popup for customers to track their orders and find popular questions, offer resolutions to clients’ common and urgent problems 24/7, customers can get quick support through multiple Contact Us methods in personalised cases, build trust, and boost customer experience and conversion rate' decrease the cart abandonment rate and sales loss due to late responses, reduce popular queries and cut down customer support time in half.

This app provide a smart, instant and helpful FAQs popup for customers to track their orders and find popular questions, offer resolutions to clients’ common and urgent problems 24/7, customers can get quick support through multiple Contact Us methods in personalised cases, build trust, and boost customer experience and conversion rate' decrease the cart abandonment rate and sales loss due to late responses, reduce popular queries and cut down customer support time in half. more
  • Stunning themes for FAQs popup and Help Center.
  • Show the Order Tracking functionality for customers to track parcels without ask
  • Help Shopify stores manage FAQs easily by showing the question and category numb
  • Allow e-businesses to create immense queries and FAQ categories
  • Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess

384 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited February 4, 2023

Outstanding, friendly, and helpful. Had some issues with the FAQ section and Jasmine promptly resolved the issue within minutes. On top of that, she assisted in the removal of the Avada branding which allowed my store to look more professional. Thank you Jasmine for being efficient and helpful, keep it up!

Suuurreal
Singapore
February 2, 2023

The customer support is amazing. Hakeem was able to help me in matter of minutes! Highly recommend this app!

Diversité Lash
Slovenia
Time spent using app: 16 minutes
February 2, 2023

We are just starting our online store and we needed a tool for the FAQ and online chat, we downloaded Avada and from the beginning we had an excellent experience. But what surprised us most was the quality of the service we received from Esther, in addition to responding super fast she helped us a lot! We are very happy with Avada and Esther!

Vincci
Portugal
Time spent using app: About 1 hour

About this app

Launched

June 9, 2022

Languages

English

Built by AVADA

About AVADA

5 average rating

3 years building apps for the Shopify App Store

Support

Send a message

support@avada.io

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