AG Order Printer, PDF Invoices
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Amazing customer and tech support. Shoutout to Tiana and Anivia! Definitely recommend.
I had an outstanding experience with the support team! Mia and Technician Toby were both incredibly helpful and professional. Mia guided me through the application with clear and concise explanations, making everything easy to understand. When I encountered a technical issue, Technician Toby stepped in and resolved it swiftly with his impressive expertise. Their combined efforts made my experience seamless. I highly recommend their exceptional service!
Audrey and William were very helpful in fixing my order issue, big ty
Okay, after a bad experience, they managed to help me in no time, so I'm changing my comment here. great and fast service by Tiana. Now my customers are able to see there invoices. thanks for helping!
Dear Realifestore store owner,
Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction. At Avada, we strive to offer extensive support hours, with our technical support available from 8 AM to 2 AM (GMT +7) on weekdays and until midnight on weekends, while our customer support team is accessible 24/7 to address non-technical issues. We aim to cover as many hours as possible to effectively support our diverse customer base.
We understand that there may still be instances where our availability might not meet everyone's needs, and we are continually working on improving our services. If you're willing, we would appreciate another opportunity to demonstrate the value of our app. We are committed to providing a positive experience and would like to invite you to reinstall the app so we can assist you further.
Your feedback is crucial in helping us improve, and we hope to have the chance to better serve you in the future.
Warm regards,
Esther - Customer Success Lead
Great support provided by Linda & Avada Team.
TIANA VON AVADA IST SUPER!
Kevin from the customer support was really helpful. He helped me to customize the invoice with coding just how I wanted it. I can recommend.
Great app! Super easy to use and modify. It's our perfect solution to printing invoices to add along with our shipments. Customer service was excellent too, Esther quickly helped me solve a minor issue with printing from my tablet.
After a year of not using the Avada program, I had to remember where it was and how to use it. I asked for help in the chat. Esther immediately helped. He used screenshots to make it easier to catch up and answered all the questions. We solved the problem in 1 minute! Very fast and efficient. I want to thank Esther for a really great job!
Je viens d'installer l'application qui à l'air plutôt bien et très pratique.
Si vous avez une question vous serez très bien renseigné par le service client, comme Charles qui a su répondre très rapidement à ma demande et je le remercie fortement.