PDF Invoice Order Printer, POS , 861 Rezensionen
i had to contact the support department as the templates we use were not compatible with our printer and were chopping line off the print. Sunny and Abby were superb and go the templates udated
Esther and all the team are super helpful 10/10 for the support team
The app needs some work e.g. when it comes to templates, there are issues with translations or spacing. The customer service however is very friendly and responds quickly.
I had a few issues with the app but contacted Esther through chat and she was so helpful! Thank you Esther. :)
have had a relatively good experience the support has been great Hanna was the main person i was talking to and the app has a good amount of customization but the were a few errors that were quickly fixed by support.
Le support est très pro!
A 00:30 en pleine nuit j'ai eu une réponse en 1minutes !
hana was great, quick and answered all my questions, and when I was still having problems, hana did it on their end, as i'm a noob.
App does not function correctly - if there is a change to the order it just adds the cost of the new item and does not reflect removed items. No response from developer on issue. ***Update - Changed from 2 stars to 4 stars***
After posting 2-star review , a flurry of activity from the developer ensued to rectify the issue. They were able to login under a collaborator account and fix the issue right away. It seems to be working now and I am revising my review.
Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.
Our team has been checking on the issue for you with the highest priority.
Please check your mailbox to get our update. We hope to have more chances to discuss things further.
At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can.
We had some issues with the invoice format according to German regulations. Avada support was very helpful, thank you! After several iterations, we finally achieved the desired result. It would be great if one had more printing options, e.g. a certain period. The Yumbau team
Thank you for your review on our app. It really motivates us to provide better apps and service for you and other users 🚀
We have sent you a follow-up email. Please check your mailbox to get our plan about adding more printing options to the app.
We hope to have more chances to discuss things further 🙏
What was decisive in choosing Avada PDF was: the barcode space in the item list really helped us reduce packing time! Thanks Avada!