Reseñas (896)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de septiembre de 2024

I recomend this app because once you know the process required it is easy to use. Any support required was dealt with with in a very timely manner and Audrey was extremely helpful and nothing was too much trouble for her.

Christian Supplies Adelaide
Australia
Casi 4 años usando la aplicación
10 de septiembre de 2024

Tiana was a perfect help for me today!
Good job!

Suzanne-brioches
Francia
Alrededor de 2 años usando la aplicación
12 de septiembre de 2024

Thank you for your support especially to Abby and Maison !

Zest Planche
Francia
Alrededor de 4 años usando la aplicación
30 de agosto de 2024

Amazing customer and tech support. Shoutout to Tiana and Anivia! Definitely recommend.

BRIOTECH USA
Estados Unidos
Más de 3 años usando la aplicación
21 de septiembre de 2024

Expert team members, Hana and Toby.
Thank you so much for your quick support. Nice

Borderline Beauty
Arabia Saudí
Alrededor de 1 año usando la aplicación
10 de julio de 2024

I had an outstanding experience with the support team! Mia and Technician Toby were both incredibly helpful and professional. Mia guided me through the application with clear and concise explanations, making everything easy to understand. When I encountered a technical issue, Technician Toby stepped in and resolved it swiftly with his impressive expertise. Their combined efforts made my experience seamless. I highly recommend their exceptional service!

Bewell
Suiza
7 días usando la aplicación
5 de septiembre de 2024

Audrey and William were very helpful in fixing my order issue, big ty

Solar
Líbano
13 días usando la aplicación
5 de agosto de 2024

Great support provided by Linda & Avada Team.

Pratha Atta
India
Casi 3 años usando la aplicación
18 de septiembre de 2024

The default templates are pretty standard and I found needed a lot of customisation to meet Australian standards. Furtunately the team at Avada could make the changes very quickly via the online chat. Amy, Charles and Doris were very receptive and could do everything I needed. I found uploading a mock-up of what we wanted helped a lot.

CNC Router Bits
Australia
1 día usando la aplicación
Fecha de modificación: 21 de julio de 2024

Okay, after a bad experience, they managed to help me in no time, so I'm changing my comment here. great and fast service by Tiana. Now my customers are able to see there invoices. thanks for helping!

Realifestore
Países Bajos
7 días usando la aplicación
Avada respondió 21 de julio de 2024

Dear Realifestore store owner,

Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction. At Avada, we strive to offer extensive support hours, with our technical support available from 8 AM to 2 AM (GMT +7) on weekdays and until midnight on weekends, while our customer support team is accessible 24/7 to address non-technical issues. We aim to cover as many hours as possible to effectively support our diverse customer base.

We understand that there may still be instances where our availability might not meet everyone's needs, and we are continually working on improving our services. If you're willing, we would appreciate another opportunity to demonstrate the value of our app. We are committed to providing a positive experience and would like to invite you to reinstall the app so we can assist you further.

Your feedback is crucial in helping us improve, and we hope to have the chance to better serve you in the future.

Warm regards,
Esther - Customer Success Lead