Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 mars 2024

Bon aide technique mais trop de défaut pour une application aussi simple à la base

PROSET OFFICE
France
3 jours d’utilisation de l’application
20 février 2024

hana was great, quick and answered all my questions, and when I was still having problems, hana did it on their end, as i'm a noob.

McKay & McKay
Australie
Environ une heure d’utilisation de l’application
24 novembre 2023

The app needs some work e.g. when it comes to templates, there are issues with translations or spacing. The customer service however is very friendly and responds quickly.

Stagman
Allemagne
3 mois d’utilisation de l’application
25 octobre 2023

i had to contact the support department as the templates we use were not compatible with our printer and were chopping line off the print. Sunny and Abby were superb and go the templates udated

The Wheat Bag Company
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
14 décembre 2023

Esther and all the team are super helpful 10/10 for the support team

Givenchy Beauty Test
Émirats arabes unis
3 mois d’utilisation de l’application
2 octobre 2023

I had a few issues with the app but contacted Esther through chat and she was so helpful! Thank you Esther. :)

Remedy Alliance / For The People
États-Unis
Plus d'un an d’utilisation de l’application
15 septembre 2023

Le support est très pro!
A 00:30 en pleine nuit j'ai eu une réponse en 1minutes !

Franchement Bravo.

Freegance
France
Environ 2 mois d’utilisation de l’application
Modifié le 12 mars 2024

I have it set up to automatically e-mail Invoices upon fulfilment of the order. That saves me time and a tiny bit of weight when shipping - which can sometimes make a difference. Support for this app is pretty quick - it was within 1-2 minutes. Thanks Tiana

Farthingales Corset Making Supplies
Canada
Plus de 3 ans d’utilisation de l’application
Avada a répondu 5 novembre 2020

Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

We have sent you a follow-up email. Please kindly check your mailbox to get our update.

Best regards,
Daisy

Modifié le 25 avril 2020

Easy to implement, easy to use, very detailed instructions, nice and easy to modify templates, quick support. If you need standard features the app is perfect. It's more complicated if you have specific needs for the Invoicing (for example, to mention a local currency equivalent to the invoice amount)

BHappyBrand
Tchéquie
Plus de 3 ans d’utilisation de l’application
Modifié le 24 juin 2021

We had some issues with the invoice format according to German regulations. Avada support was very helpful, thank you! After several iterations, we finally achieved the desired result. It would be great if one had more printing options, e.g. a certain period. The Yumbau team

Yumbau Online Shop
Allemagne
Plus de 2 ans d’utilisation de l’application
Avada a répondu 24 juin 2021

Hi,
Thank you for your review on our app. It really motivates us to provide better apps and service for you and other users 🚀

We have sent you a follow-up email. Please check your mailbox to get our plan about adding more printing options to the app.
We hope to have more chances to discuss things further 🙏

Best regards,
Daisy