Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
21 maart 2024

Bon aide technique mais trop de défaut pour une application aussi simple à la base

PROSET OFFICE
Frankrijk
3 dagen gebruiken de app
14 december 2023

Esther and all the team are super helpful 10/10 for the support team

Givenchy Beauty Test
Verenigde Arabische Emiraten
3 maanden gebruiken de app
20 februari 2024

hana was great, quick and answered all my questions, and when I was still having problems, hana did it on their end, as i'm a noob.

McKay & McKay
Australië
Ongeveer een uur gebruiken de app
24 november 2023

The app needs some work e.g. when it comes to templates, there are issues with translations or spacing. The customer service however is very friendly and responds quickly.

Stagman
Duitsland
3 maanden gebruiken de app
25 oktober 2023

i had to contact the support department as the templates we use were not compatible with our printer and were chopping line off the print. Sunny and Abby were superb and go the templates udated

The Wheat Bag Company
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
2 oktober 2023

I had a few issues with the app but contacted Esther through chat and she was so helpful! Thank you Esther. :)

Remedy Alliance / For The People
Verenigde Staten
Meer dan een jaar gebruiken de app
Bewerkt 12 maart 2024

I have it set up to automatically e-mail Invoices upon fulfilment of the order. That saves me time and a tiny bit of weight when shipping - which can sometimes make a difference. Support for this app is pretty quick - it was within 1-2 minutes. Thanks Tiana

Farthingales Corset Making Supplies
Canada
Meer dan 3 jaar gebruiken de app
Avada heeft geantwoord 5 november 2020

Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

We have sent you a follow-up email. Please kindly check your mailbox to get our update.

Best regards,
Daisy

Bewerkt 25 april 2020

Easy to implement, easy to use, very detailed instructions, nice and easy to modify templates, quick support. If you need standard features the app is perfect. It's more complicated if you have specific needs for the Invoicing (for example, to mention a local currency equivalent to the invoice amount)

BHappyBrand
Tsjechië
Meer dan 3 jaar gebruiken de app
Bewerkt 24 juni 2021

We had some issues with the invoice format according to German regulations. Avada support was very helpful, thank you! After several iterations, we finally achieved the desired result. It would be great if one had more printing options, e.g. a certain period. The Yumbau team

Yumbau Online Shop
Duitsland
Meer dan 2 jaar gebruiken de app
Avada heeft geantwoord 24 juni 2021

Hi,
Thank you for your review on our app. It really motivates us to provide better apps and service for you and other users 🚀

We have sent you a follow-up email. Please check your mailbox to get our plan about adding more printing options to the app.
We hope to have more chances to discuss things further 🙏

Best regards,
Daisy

Bewerkt 13 oktober 2021

App does not function correctly - if there is a change to the order it just adds the cost of the new item and does not reflect removed items. No response from developer on issue. ***Update - Changed from 2 stars to 4 stars***
After posting 2-star review , a flurry of activity from the developer ensued to rectify the issue. They were able to login under a collaborator account and fix the issue right away. It seems to be working now and I am revising my review.

TechLogix Networx
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Avada heeft geantwoord 12 oktober 2021

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.

Our team has been checking on the issue for you with the highest priority.

Please check your mailbox to get our update. We hope to have more chances to discuss things further.

At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can.

Best regards,
Daisy