Avaliações (913)

Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
3 de dezembro de 2024

Positives: Support is fast and friendly
Negatives: Base templates and upgrade templates look outdated. Not good on the eye in my opinion

Alb Filter Australia
Austrália
4 dias usando o app
18 de setembro de 2024

The default templates are pretty standard and I found needed a lot of customisation to meet Australian standards. Furtunately the team at Avada could make the changes very quickly via the online chat. Amy, Charles and Doris were very receptive and could do everything I needed. I found uploading a mock-up of what we wanted helped a lot.

CNC Router Bits
Austrália
1 dia usando o app
5 de agosto de 2024

Great support provided by Linda & Avada Team.

Pratha Atta
Índia
Quase 3 anos usando o app
Data de edição: 21 de julho de 2024

Okay, after a bad experience, they managed to help me in no time, so I'm changing my comment here. great and fast service by Tiana. Now my customers are able to see there invoices. thanks for helping!

Realifestore
Países Baixos
7 dias usando o app
Avada deixou uma resposta 21 de julho de 2024

Dear Realifestore store owner,

Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction. At Avada, we strive to offer extensive support hours, with our technical support available from 8 AM to 2 AM (GMT +7) on weekdays and until midnight on weekends, while our customer support team is accessible 24/7 to address non-technical issues. We aim to cover as many hours as possible to effectively support our diverse customer base.

We understand that there may still be instances where our availability might not meet everyone's needs, and we are continually working on improving our services. If you're willing, we would appreciate another opportunity to demonstrate the value of our app. We are committed to providing a positive experience and would like to invite you to reinstall the app so we can assist you further.

Your feedback is crucial in helping us improve, and we hope to have the chance to better serve you in the future.

Warm regards,
Esther - Customer Success Lead

21 de março de 2024

Bon aide technique mais trop de défaut pour une application aussi simple à la base

PROSET OFFICE
França
5 meses usando o app
14 de dezembro de 2023

Esther and all the team are super helpful 10/10 for the support team

Givenchy Beauty Test
Emirados Árabes Unidos
3 meses usando o app
20 de fevereiro de 2024

hana was great, quick and answered all my questions, and when I was still having problems, hana did it on their end, as i'm a noob.

McKay & McKay
Austrália
Aproximadamente 1 hora usando o app
Data de edição: 5 de dezembro de 2024

Appli correct. Support très sympathique et efficace.

BREAD Éditions
França
Aproximadamente 4 anos usando o app
Data de edição: 12 de março de 2024

I have it set up to automatically e-mail Invoices upon fulfilment of the order. That saves me time and a tiny bit of weight when shipping - which can sometimes make a difference. Support for this app is pretty quick - it was within 1-2 minutes. Thanks Tiana

Farthingales Corset Making Supplies
Canadá
Mais de 3 anos usando o app
Avada deixou uma resposta 5 de novembro de 2020

Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

We have sent you a follow-up email. Please kindly check your mailbox to get our update.

Best regards,
Daisy

Data de edição: 25 de abril de 2020

Easy to implement, easy to use, very detailed instructions, nice and easy to modify templates, quick support. If you need standard features the app is perfect. It's more complicated if you have specific needs for the Invoicing (for example, to mention a local currency equivalent to the invoice amount)

BHappyBrand
Tchéquia
Mais de 3 anos usando o app