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We had some issues with the invoice format according to German regulations. Avada support was very helpful, thank you! After several iterations, we finally achieved the desired result. It would be great if one had more printing options, e.g. a certain period. The Yumbau team
Hi,
Thank you for your review on our app. It really motivates us to provide better apps and service for you and other users 🚀
We have sent you a follow-up email. Please check your mailbox to get our plan about adding more printing options to the app.
We hope to have more chances to discuss things further 🙏
Best regards,
Daisy
This app although its free i am telling you its far more advanced in features that most of the paid ones. Easy to configure and excellent support. Drake resolved one issue we had in less than a day, that is top! Thanks very much guys for creating this essential plugin to Shopify.
App does not function correctly - if there is a change to the order it just adds the cost of the new item and does not reflect removed items. No response from developer on issue. ***Update - Changed from 2 stars to 4 stars***
After posting 2-star review , a flurry of activity from the developer ensued to rectify the issue. They were able to login under a collaborator account and fix the issue right away. It seems to be working now and I am revising my review.
Hello,
Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.
Our team has been checking on the issue for you with the highest priority.
Please check your mailbox to get our update. We hope to have more chances to discuss things further.
At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can.
Best regards,
Daisy
What was decisive in choosing Avada PDF was: the barcode space in the item list really helped us reduce packing time! Thanks Avada!
The app is very good and more than that the Avada team is excellent. We had to do a lot of customization to suit our requirements and the Avada team did all the customization for us without even a single objection. I can confidently say that anyone who require PDF Invoice can install the Avada app without any hesitation. There is a wonderful team to support you so that you don't have to worry about any issues.
Hello,
We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!
Looking forward to serving you better in the future!
Best wishes,
Daisy
La modification des comamndes n'était pas prise ne compte dans l'impression. Ceci a été résolu par le support.
Vos commentaires ont été partagés avec toute notre équipe chez AVADA. Lorsque nous entendons parler de clients satisfaits comme vous, nous répandons la positivité autour de nous !
Meilleur,
Équipe d'assistance AVADA
Easy to edit. We are a company in Turkey and some of the translations are kind of "not compatible". They are negligible though. The only downside for me is that you have to print every template seperately. For example "Order printe app" lets you print both the invoice and the label at the same time. With Avada, you have to choose what to print. Label, invocie etc.
It's okay, some things could be better, f. e. it would be nice, if you can download more then 30 orders/invoices directly per one click one the page from avada. But the customer service from Drake was great!
I installed this without any issues and, after a couple of questions about setup, was up and running with customised packing slips within 30 minutes. Excellent, fast support and a free app. What more could you ask for?!
i had to contact the support department as the templates we use were not compatible with our printer and were chopping line off the print. Sunny and Abby were superb and go the templates udated