Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

October 17, 2022

Brilliant App, I use it all the time. I had a silly question today which was my mistake and Juliana helped me out in literally two mins of me asking for support.
Highly recommended and useful with great support.

Graphics Direct
United Kingdom
Almost 2 years using the app
Avada replied October 27, 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team

December 23, 2020

Hello! I am using this app to easily and automatically drop on my logistics FTP the invoices for each orders. Indeed, we need to include them to the parcels we ship out of EU. It works perfectly. Had a little issue at first (maybe because of a certificate to validate at first) but it was quickly solved by Fennic. Now I can stop being annoyed with missing invoices that have to be checked and downloaded :). Thanks

Colorful Black
France
Almost 2 years using the app
February 14, 2023

Really happy with the whole customer service experience. We have been using Avada for a couple of years without any problems at all or need to contact them. However, just recently, I needed the totals on the invoices set up in a specific way for UK to EU sales (IOSS Compliancy) and Avada were able to help me with this quickly and efficiently. I wouldn't hesitate in recommending Avada for all your customer invoicing requirements.

Roadskin®
United Kingdom
Almost 2 years using the app
May 2, 2022

Très bonne application et aussi excellent support.
De plus l'option gratuite est déjà très complète.
Je recommande vivement.

Novela
France
Almost 2 years using the app
May 30, 2022

Great app, we used it intensively for all our custom invoices and packaging slips. You can customise your layout and field in a very flexible way and the buttons integrate nicely with shopify. If you encounter any issues, just ask Marcus, he is very supportive!

ConnectingFaith
Netherlands
Almost 2 years using the app
June 5, 2020

easy to use ! and i think for not paying a dollar for this app, its the best choice for every one.
you can customize your invoice like you want and i like that.

Prettyvol
Germany
Almost 2 years using the app
August 16, 2022

This app helps me to send the invoice to my customer automatically. It saves my time. It deserves 5 stars.

InHand Networks
United States
Almost 2 years using the app
Edited December 12, 2021

Avada has been able to help us customize anything we need. Aside from the App itself being very customizable and useful, the customer service has helped our team take it's use to the next level. They provide quick answers and expedite our requests. I highly recommend this app and company!

InterSpaceLiving Furniture Store
United States
Almost 2 years using the app
November 9, 2021

The app is very user friendly and can be customized according to our choice. And support team are quick to response on our question.

Art is Fair Kuala Lumpur
Malaysia
Almost 2 years using the app
Edited March 11, 2022

I use this app for my small business in printing out invoices daily. Support was very helpful in getting my invoices set up exactly how I need them. Thank you so much for you help. Drake was super helpful and quick to resolve my issue.

Griffin Blanks
United States
Almost 2 years using the app