Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

December 14, 2020

I downloaded this app to create nice invoices for customer. I had plenty of changes and customization was needed due to Dutch requirements. Customer services always helped me to reach my needs and always replied ASAP with solution. Im delighted to use their services! No.1 customer service. Huge applause for them.

NATURA BEAUTY
Netherlands
10 days using the app
September 20, 2022

Absolutely perfect customer support. I talked with Liz from Avada and she was super nice and helpful! Quick answers and she helped me with everything I needed without any problems, everything was perfect. Definitely recommend!

Nylanest
Germany
9 days using the app
January 13, 2021

Also in the free version you can implement a download link in shopify order emails for the costumer to download the invoice! Very useful and great help team! I highly recommend!
Auch mit der kostenlosen Version kann man einen Download link in die ohnehin von shopify an den Kunden gesendeten Emails einfügen. Alternativ eine separate Email mit der Rechnung als PDF. Funktioniert alles hervorragend!

Menschenskinder
Germany
9 days using the app
Edited October 12, 2020

Great app and easy to use. I had a few changes in the layout that I couldn't figure out, but customer support responded really quickly.

1st Prize Industries
United States
9 days using the app
April 28, 2021

Awesome customisable templates, all what you need from invoices, to order sheet, and packing slip and so much more. Tech support helped me efficiently to solve some questions as I'm not techy. Really good job !

Essential Oil Supplies France
France
9 days using the app
March 31, 2022

Great app works well and easy to install. easy to deal with support, thanks very much to Roger for your swift help

Turmeric Latte Mix NZ
New Zealand
9 days using the app
August 19, 2022

Very impressed with their customer service, very helpful and always willing to assist with any issues we have. Would highly recommend for invoicing and very easy to use and set up

Olivia Jean
Australia
9 days using the app
April 30, 2022

I used the app for a while now and I have some things to say here. Firstly, the app is great ! Very simple, very easy to navigate through and I find it better than other apps I have used for my invoices in the following : The amount customization is great ! There are a lot of templates to choose from and edit them on the go. The UI is similar to the Shopify Admin page and that's a big plus for me. It makes my experience consistent. Secondly, the support is truly amazing, lightning fast, and really helpful. I had the honor to be helped by CANDACE and there are just no words. Lovely, helpful, in a really good mood, and I just felt that someone got my back if something went wrong. Thank you Candace for the really excellent support !!! :) I truthfully recommend this app to anyone really ! The app is great, the support is greater, what more could you wish for ? Kind Regards

Swaff Company
Belgium
9 days using the app
April 16, 2022

I am still familiarizing with the app, but so far it is quite handy. Marcus also quite helpful in giving me a hand

THE PROMESA BOUTIQUE
Malaysia
9 days using the app
October 13, 2022

Parfait pour mon entreprise . le chat est réactif c'est un gros + plus cette application . je recommande a 100%

Morexcustom b2b
France
8 days using the app
Avada replied October 27, 2022

Nous sommes ravis d'apprendre que vous avez vécu une expérience formidable chez AVADA. Votre avis a fait notre journée ! Toute notre équipe travaille très dur pour que nos clients soient satisfaits, mais nous ne pouvons le faire que grâce à des clients incroyables comme vous. Merci encore, et passez une merveilleuse journée.

Sincèrement,
Équipe d'assistance AVADA