Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated invoice generation, ease of use, and customization options. They praise its reliable bulk printing, seamless shipping provider integration, and responsive customer support. The app's ability to handle varying tax rates, its reasonable pricing, and an always-available chat function are also highlighted. It's recommended for efficiently simplifying the invoice printing process.

December 12, 2023

Application avec beaucoup de bug, de plus ils affiches par défaut les remarques confidentielles liées au commandes sur la facture. Même quand l'option est désactivé. Les clients peuvent voir les remarques confidentielles.

Diyara
France
Over 2 years using the app
Avada replied December 13, 2023

Dear Diyara team,

We appreciate your feedback and apologize for any inconvenience you've experienced. We take user concerns seriously, and we want to address the issues you've raised. We've already sent a follow-up email to the address associated with your account. Kindly check your email, and we'll do our best to assist you further.

Thank you for bringing this to our attention, and we look forward to resolving any issues you may have.

Best regards,
Avada Support Team

September 11, 2020

I'm totally new to Shopify and app was not easy to setup, it took my two hours to understand how it works. Helpdocs are not accessible all the time and you need to create support ticket to ask basic questions. It is also not possible to create invoices with sequentially as it is stated and I couldn't achive to create invoice and get paid for testing purposes. I think these are the most important features for an invoicing app.

argeshopbasket
United States
About 1 month using the app
Avada replied September 11, 2020

Hello,
We are so sorry to hear that you have not had a good experience with our app.

We have sent you a message to provide you with a proper solution regarding your recent requirement. Please kindly check your mailbox and get our update.

Many thank for your support!

Best regards,
Daisy

July 1, 2020

This app isn't really an invoicing app, it is just a receipt. Don't be fooled. After you uninstall it, it doesn't completely get removed. It leaves a few little issues that can't seem to be resolved. Stay away.

Minnesota Bob's
United States
About 13 hours using the app
June 18, 2020

not working properly for me. the preview is not working.
don't know if I'm doing something bad, I'm here 2 hours working on it

Coser Y Cantar Cabanyal
Spain
About 9 hours using the app
March 29, 2022

Zero stars. This app is a scam. Claims 50 free pdf invoice prints, but when I go to print ONE, it demands that I upgrade to pay. Wish I didn't waste my time.

Coin Curling
United States
7 minutes using the app
Avada replied March 29, 2022

Hello,

I am Jasmine from AVADA Team. I am writing this email to follow up on your experience with our PDF Invoice app.

We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you.

I have just sent an email to your mailbox. Please help me check our message and solution to remove the app code.

Many thanks for your collaboration and we hope to sort it out for you soon

Best regards,
Jasmine