Avada SEO & Image Optimizer , Počet recenzí: 6 573

Bon support

muito bom, agradeço a emilly que me deu suporte

Just download the app. Audrey was a big help on answering my first questions.

gostei muito de utilizar esse app, porém gostaria ainda mais que melhorasse meios de deixar a página mais acelerada, minha página foi otimizada, mas não o suficiente para diminuir o tempo do cliente para acessar a página de um produto por exemplo.

I would like to update my review. Although its quite unfortunate that the app did not resolve the speed issue, in spite all the best efforts however, the AVADA team did everything in there control to help us out. They even did the re-coding of certain sections of website and tried to get rid of all unwanted codes and apps which were slowing it down but sadly it could only improve like 5%.

I am not sure if the app does not work just on our website or anyone else too. However, I would really like to give a big thanks to their support team including Daisy and Thomas for helping us out therefore I am revising the stars rating for their eagerness to help. Thank you Daisy for the refund.

I request AVADA to please look at the real issue so that others dont have to face the same situation. All the best!

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Feel cheated. We upgraded to pro and enabled many of their fancy features but no improvement as claimed. Have written to their customer support, waiting for help. will update if anything changes. Thanks!

nota 10

Your staff Esther and Gideon is quite helpful when I come across some SEO problem . During which we communicate about our problem , open my shop for them to clear the problem ,

Thanks for their concerned and help

Rgds

Machi

The support with Emily has been consistently good. Her responsiveness, knowledge, and willingness to assist have truly made a positive impact. Whether it's addressing concerns or providing guidance, Emily's support has been reliable and effective. Her friendly demeanor and dedication to helping users make her an asset to the team. It's reassuring to know that whenever I need assistance, Emily is there to provide timely and helpful support.

Hana, the agent I worked with, was extremely responsive and provided prompt assistance throughout our communication. Despite not achieving the desired outcome in terms of improving the speed of our product page, Hana's dedication and willingness to help deserve recognition.

Although the app couldn't fully address our specific needs, I appreciate their overall customer service and support.

O suporte foi muito bom, após realizar uma consulta para pedir ajuda a otimizar a velocidade do meu site, fui atendido pela colaboradora Esther que me respondeu de prontidão e rapidamente, dando a assitência necessária para me ajudar.