Avada SEO Speed Image Optimize
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We gave a test to this solution for over 3 months and we strongly suggest NOT to use it on your site.
Their support is super unreliable , they assign non qualified people whom only waste your time with useless questions and issues are forgotten by their dev team unless you bring it to their teams attention every day. Even in that case there are many times their team can't fix the issue.
The ...
Hello Dutch Natural Healing Team,
Thank you for your honest feedback, and we sincerely apologize for the frustrations you have experienced. We take your concerns seriously ...
The app slowed our store way down. Their support team said it was a bug on their side and their dev team was working on it. This happened during Memorial Day weekend during a busy sale. They said sorry for the inconvenience and there was nothing they could do.
We had to uninstall the app and go with a different one. This was especially frustrating since they had just billed us for the new month ...
Dear UXO Supplements Store Owner,
We sincerely apologize for the inconvenience you experienced with our app, especially during such a critical time as Memorial Day weekend. ...
Unfortunately, the plugin made our functioning very difficult. We lost over 2 months of progress and work on the theme. Support refused to support us. We now have to implement everything from scratch. Overall, I do not recommend it - there are other plugins worth considering.
Dear ELORI Jewellery store owner,
Thank you for sharing your feedback with us. We're sorry for the difficulties you experienced and understand how frustrating it must have ...
Bad support. Basically has an inbetween person before you get to anyone technical.
If your support isn't the most basic question that can be found in the docs, it extremely frustrating.
Dear Two Wombats store owner,
We apologize for the frustration you've experienced with our support process. We understand the importance of efficient and effective assistance ...
Very bad. A lot of autonomous operations were performed after installation, but without the consent of the shop owner, and after uninstallation it was necessary to check all their possible effects and remove them. It's like a virus.
Thank you for sharing your feedback. We’re sorry to hear that your experience with our app didn’t meet your expectations, and we’d like to address the concerns you’ve raised ...
the WORST app I have ever used. They completely changed the code in my store without my permission and ruined everything I did, they also charged me for an entire year upfront and now are giving me a hard time getting my refund. I told them I will be initiating a chargeback.
UPDATE JUNE 30TH: LAST NIGHT AROUND MIDNIGHT SOMEONE FROM THIS APP KEPT USING MY CHAT ON MY STORE TO TRY AND GET ME TO EDIT ...
Hello Jenny,
We're sorry to hear about your experience, but we'd like to address your concerns:
1. Code Changes Without Permission:
Prior to making any modifications to your ...
This app slows down my store so I had to remove it. After removing it there are still a lot of things left. For example 4-5 sitemap pages!!!
Hello SonerWatches Team,
Thank you for your feedback regarding our Avada SEO Speed Image Optimize app. We're really sorry for the inconvenience you’ve experienced.
Regarding ...
Does not work. Slowed down the site. So many issues. They also charged me for the annual plan after I selected monthly and will not reverse the charge. Support is awful.
Please accept our sincerest apologies for any inconvenience or frustration caused.
Concerning the billing issue you previously mentioned, we took immediate action to support ...
Don’t even think about it , they ruin up my website
tried speeding up my website and it completely ruined it. Would not recommend
Thank you for your feedback, and we're truly sorry for the inconvenience this has caused.
We understand that our speed-up feature might have affected your website negatively. ...