Avada SEO Speed Image Optimize
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Don’t even think about it , they ruin up my website
Worst app I’ve seen. It totally broke my site and got suspended from Google. Now I have to invest +500€ to get my site working again. DO NOT USE THIS APP
Completely ruined my website, I do not recommend.
Hello, I was charged $32 for daily use and I would like a refund.
Hello Vinterro Store Owner,
I understand from your review that there was a concern regarding a charge of $32 for daily use, for which you've requested a refund. Allow me to clarify how our subscription model works. Like many Shopify applications, our app is based on a subscription system. Users are charged a recurring fee of $34.95 every 30 days to access the app or certain features within it. This fee is not calculated on a daily basis but covers the entire subscription period.
Upon reviewing your account details, I noticed your subscription began on March 30th and was set to renew on April 29th. As per our 30-day guarantee refund policy, you are eligible for a refund since your cancellation request falls within this period.
We have already issued a full refund. Please reply to our email to confirm that you have received the refund.
Thank you for your understanding, and we apologize for any confusion this may have caused.
Best regards,
Esther from Avada
EXTREMELY BAD FOR YOUR STORE I BEG U DO NOT DOWNLOAD. IT REMOVED MY IMAGES, MY. PRODUCT DESCRIPTION WAS ALL OVER. NOW I GOT TO FIX THIS MANUALLY. DONT LET EMILY HELP
( Free SEO and speed optimization included )
Although it is written in their free service, there is no such feature. I tried it and my site speed dropped from 45 to 38.
On app install page showing free to install, after install everything is paid only alt text free
Dear Raza Gems LLc store owner,
Thank you for sharing your feedback about the Avada SEO Suite app, and we apologize for any confusion or frustration you've experienced. We genuinely appreciate users like you who take the time to provide valuable insights.
I want to assure you that we take your concerns seriously and are committed to addressing them promptly. To better assist you, could you please provide more specific details about the discrepancies you encountered after installing the app? Understanding your experience in more detail will help us investigate and resolve the issues effectively.
Additionally, our team is here to help guide you through any questions you may have about the app's features, pricing, or functionality. Please don't hesitate to reach out with more information or any further queries, and we'll do our best to assist you.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.
Best regards,
Avada Support Team
Too bad
Extremamente ruim, instalamos para testar e decidimos não comprar, deixou a vitrine da loja sem imagens, extragou todo o e-commerce. Inacreditável!!!! Merecem um processo!
damaged my entire damn store
Dear Faraja' Styls store owner,
We're deeply sorry to hear about your experience. Please rest assured, we take your feedback seriously and would like to address your concerns immediately. Could you please provide us with more details about what happened so we can assist you in resolving this issue? Your satisfaction is our top priority, and we're committed to making things right.
Avada Support Team