Avada SEO Speed Image Optimize
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The app is great, assistant Emily really helped me.
We sincerely appreciate you taking the time to share your experience about service with the community and us.
Please get in touch if you need support any time!
The App is user-friendly and the customer service is amazing. Emily helped me as soon as I install the app and took me through the steps I need to to follow to optimise my website speed.
its best for SEO. Avada help very quickly.100 % recommend using the Avada app! There are a lot of features, that are very helpful, like optimizing speed, adjusting images and much more!
Even more, I can recommend the support team! I needed help in very specific matters (like nofollow-links or too many h1 tags) and they could help me instantly. My special thank's goes to Esther and the technician Tony for solving the issues right away!
spoke with ricky and he helped resolve my issue
Thank you for the fantastic 5-star review! 🌟 We're delighted to hear you found the app easy to set up and use. It's great to know that Ricky and our support team helped resolve your issue quickly. If you need any further assistance, we're here for you 😊
We are using this Avada seo suite from our store beginning. Till now we got good service from them. Their customer support is more responsive. Expecially “hana”.. She helped me to fix issues with our store.. Thank you for your supports.. we are looking forward for your more services
We're thrilled to hear that you've been receiving good service from the beginning and that our support, especially Hana, has been responsive and helpful. We look forward to continuing to provide you with great service. 😊 Thank you for your support!
Excellent support!
Hana's service is very good. She is willing to communicate with me in Chinese and responds quickly. She finds the problem quickly and helps me solve it. Thank you very much.
tried speeding up my website and it completely ruined it. Would not recommend
Thank you for your feedback, and we're truly sorry for the inconvenience this has caused.
We understand that our speed-up feature might have affected your website negatively. This feature can sometimes cause issues depending on the unique combination of your theme and other third-party apps you may be using. Each theme has its own unique structure, and when combined with other apps, the speed-up feature might not always be compatible with certain elements. However, our technical support team is always ready to assist in ensuring that the app works seamlessly with your website, considering the presence of other apps.
We also apologize for the delay in providing a solution at that time. The customer support agent who assisted you was new and did not handle the situation as well as we would have hoped. We sincerely regret this and appreciate your understanding.
At Avada, we always prioritize our customers, and we would love the opportunity to assist you further. If you ever consider using our app again or need SEO advice, even without using our app, please feel free to contact us. We will do our best to support you with anything within our capabilities.
Best regards,
Esther
Avada Customer Success Lead
great team helping in every step
Thank you so much for your review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
nice experience "Lydia"
Thank you for the wonderful 5-star review! 🌟 We're delighted to hear that you had a nice experience with Lydia. 😊 Your feedback means a lot to us.