Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
12 de julio de 2023

All seems to be working as hoped and fantastic customer service from Liz! A small issue was resolved very quickly. Can recommend *****

Stickers4
Reino Unido
Alrededor de 1 año usando la aplicación
24 de julio de 2023

had a great experience with Esther, she helped speed up my site, now it flies, great customer service

HarmoniaUSA
Estados Unidos
Alrededor de 2 años usando la aplicación
15 de junio de 2023

it's great APP, and the customer support Esther is really excellent. I've just encounter a few issues and she just helped me fix out fast. :)

IntoResin
RAE de Hong Kong (China)
Alrededor de 2 años usando la aplicación
23 de enero de 2024

Amazing technical support with Audrey!

Vanty
Brasil
24 minutos usando la aplicación
2 de septiembre de 2023

"Emily is an absolute rockstar! I am beyond grateful for her exceptional assistance in setting up my Shopify store and optimizing its speed. Her expertise and dedication were evident from the start, and she went above and beyond to ensure my store was running at lightning-fast speeds. Thanks to Emily's guidance, my customers now enjoy a seamless browsing experience. Her knowledge and problem-solving skills are unparalleled, and her commitment to customer satisfaction is truly commendable. If you're looking for someone to transform your Shopify store and boost its performance, look no further than Emily. She's a true professional who deserves every bit of praise. Five stars all the way!"

Digital Games Online Store
Egipto
2 meses usando la aplicación
9 de julio de 2023

It's a good app to help boost up your storefront. If you had any concerns and wished to reach out to their customer service team, they're very helpful and supportive when it comes to any issues and questions you have. I myself have received great customer service from Sunny from Avada. They were able to help me with my issue and were detailed about how to resolve it. Support team members like Sunny are the backbone for any company and service provider.

My Store
Estados Unidos
3 meses usando la aplicación
20 de julio de 2023

The App helped me a lot and the attendant Hana was very friendly and helpful! She did the whole process to make my store faster, which made a huge difference in optimization!! Very pleased to have discovered this app and to have been well taken care of! <3

O App me ajudou muito e a atendente Hana foi muito simpática e prestativa! Ela fez todo o processo para deixar minha loja mais rápida, que fez uma grande diferença na otimização!! Muito satisfeita em ter descoberto esse app e ter sido bem atendida! <3

Compras do Mundo da Lua
Brasil
9 meses usando la aplicación
4 de mayo de 2023

I am happy to write a positive review for Hana from Avada's technical team. Throughout my interactions with Hana, I have found her to be a highly skilled and knowledgeable technical support specialist who is dedicated to providing exceptional customer service.

Hana has demonstrated a deep understanding of the Avada theme and has been able to quickly troubleshoot and resolve any issues that I have encountered. Her ability to communicate technical information in a clear and concise manner has been invaluable in helping me to better understand the features and functionality of the theme.

Beyond her technical expertise, Hana has also shown a genuine commitment to customer satisfaction. She has always been responsive and attentive to my needs, and has gone above and beyond to ensure that my experience with Avada has been a positive one.

Overall, I would highly recommend Hana and the Avada technical team to anyone in need of technical support. Their professionalism, expertise, and commitment to customer satisfaction are truly impressive, and I am grateful for the excellent service that they have provided me.

Gifts-Australia
Australia
4 meses usando la aplicación
12 de mayo de 2023

The support team and SUnny have being wonderful. They are eager to help abd teach you how to solve certain issues. Their technical team is ready to fix and solve all issues that needed more attention and expertise. I am glad I have their support.

Full Life Gourmet Bakery
Estados Unidos
10 meses usando la aplicación
30 de junio de 2023

So far I am very pleased with this APP and the way its made to use, its very easy to understand and very well set up! I highly recommend it to someone new to SEO.
Also, Customer service is fast and reliable , Jasmine was quick to respond and help me with my matters and questions. Thank you again for this easy to use APP and improving my store score almost immediately!!!!

Bisous Bisous Fashion
Estados Unidos
3 meses usando la aplicación