Avada SEO Speed Image Optimize
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This app slows down my store so I had to remove it. After removing it there are still a lot of things left. For example 4-5 sitemap pages!!!
Hello SonerWatches Team,
Thank you for your feedback regarding our Avada SEO Speed Image Optimize app. We're really sorry for the inconvenience you’ve experienced.
Regarding the sitemaps you mentioned, in some cases, when the app is removed from your Shopify store, our code or traces might remain but will be disabled. This happens because we lose access to the theme files immediately when you uninstall our app. To help with this, we’ve prepared a detailed guide outlining the steps to take after uninstalling the app, which includes instructions on handling the sitemaps:
https://docs.avada.io/seo-suite-help-center/faqs#what-do-i-need-to-do-after-uninstalling-app.
As for the website speed, we understand your concern that the app seemed to slow down your store, which is contrary to its intended purpose. Since you installed the app just a day before, we’re not sure if you had the opportunity to utilize the speed optimization features fully. We would greatly appreciate it if you could reconsider reinstalling the app. Our team is ready to assist you in optimizing your website's speed and ensure you benefit from all the app's features.
Please let us know if you're willing to give it another try, or if there’s anything else we can do to help. We are here to support you and make sure you have a better experience with our app.
Thank you for your time and understanding.
Best regards,
Avada Support Team
This app is totaly amazing, and the support is fantastic.
They helped me with many problems
Thx u so much
thx Christian and Doris
Thank You
This app is helpful and the customer support responds quickly and helpful.. Thanks Christian
The tech was extremely helpful in giving me an understanding of my issues.
I will be contacting them again soon to further work on my problems. all thumbs up here.
Sehr schnelle und kompetente Hilfe. Tiana hat meinen kompletten shop gewartet und perfekt optimiert. DANKE!
I recently installed this application and I can already see many improvements! I had a small problem and by contacting customer service I found Penelope who helped me a lot. I highly recommend it!
Customer Service as very kind and helpful.
Thank you for your feedback! 🌟 We're delighted to hear that our customer service was kind and helpful. 😊
Avada is very good app and "Mia" is very good guider he guides me very well
Thank you for your feedback! We're glad Mia could guide you well, and we're happy to support your business.
GPT
Talked to api.adzedek.com
It's wonderful to hear such positive feedback about your choice of Avada for on-page SEO, especially with the Turbo plan. Your experience showcases the significant impact that skilled customer service and expert knowledge can have on a project's success. Here’s how your review might look based on your detailed feedback:
Choosing Avada for my on-page SEO was a decision that I am incredibly pleased with. Faced with numerous options, I opted for the Turbo plan, and it has proven to be a remarkable choice. Right from the start, the Avada team exhibited a profound comprehension of SEO strategies that were not only impressive but also highly effective. However, the highlight for me has been their exceptional customer service. Juliana, in particular, deserves immense praise. Her unwavering dedication, expertise, and genuine care for customer needs have had a substantial impact on our project's success. Always available to address our questions, provide valuable insights, and offer guidance tailored to our specific goals, Juliana has been instrumental. Thanks to her and the entire Avada team, I feel much more confident about our website's performance and visibility.