Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de marzo de 2024

Whilst the app did not meet my needs the support from Hana was exceptional.

House of Cavani
Reino Unido
2 días usando la aplicación
22 de enero de 2024

Hana did good and helped with the speed of my store website.

Jay'Store
Reino Unido
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 19 de diciembre de 2023

I honestly think that this app made my site worse. I saw my mobile page load score go all the way to a 13. Since attempting to have them remove their app from my store I have been seeing gains in site speed. Could be a coincidence, because I have been working my self to death around the clock to fix all the issues. Then there's the chat, really great customer service. Attentive and very helpful. Except that I had requested to downgrade my service prior to the charges they were about to bill and now I have requested 3 times to have my plan downgraded and the code removed and i haven't been able to get anywhere with them.

Update: The customer service team has been fantastic, they have been more than helpful and accommodating my requests.
I am still not certain what made my page load speeds plummet so drastically,but either way, their customer support team is fantastic and helpful, and they all deserve a raise or holiday bonus :) Thank you to Esther and all the other wonderful ladies who helped me with all my needs you are truly appreciated. Happy Holidays!

Dog-E Style Pet Emporium
Estados Unidos
Alrededor de 1 mes usando la aplicación
18 de enero de 2024

The support work greatly and very faster, they solve a problem that i've with the code. Thanks Esther and Maison to be so efficient!

Postura Tech
Italia
Alrededor de 2 meses usando la aplicación
26 de diciembre de 2023

I am absolutely delighted with the outstanding customer service provided by the AVADA SEO team. Having experienced lackluster support from other apps in the past, my encounter with AVADA was nothing short of refreshing and exceptional.

From the moment I reached out with an inquiry, the AVADA SEO team displayed an unparalleled level of responsiveness and efficiency. What sets them apart is their remarkable ability to resolve issues promptly, often within a matter of minutes. This swift and effective problem-solving not only saved me time but also underscored their commitment to customer satisfaction.

I've used various apps in the past, but none have left me as impressed as AVADA. Their dedication to providing top-notch service is truly commendable, and I wholeheartedly recommend AVADA SEO to anyone seeking a reliable and customer-centric solution.

Thank you, AVADA SEO team, for your unwavering commitment to excellence. You've earned a customer for life!

Thread Amigo
Australia
20 días usando la aplicación
13 de marzo de 2024

Great app so far but allow me more time to give my review. This is just for Emily for the support and her patient in helping me setup the app. Thanks Emily :-)

wevelnit stores
Países Bajos
Alrededor de 1 hora usando la aplicación
29 de diciembre de 2023

So far so good, just installed the Avada application and had great support (from Ester). Looking forward what the 14 day trail will bring to our sales !

Oerjongens
Países Bajos
4 días usando la aplicación
11 de enero de 2024

I just installed the app and I am not tech savvy so I HAD to seek help with making sure it installed onto my store properly. Sunny and her co-worker Gideon helped with making sure the things that needed to be fixed either they handled or she gave me instructions. I noticed immediate traffic so I also installed a bot protection, I'm sure if this is a coincidence or not so I will give each application so time.

Shea Your Way
Estados Unidos
Alrededor de 4 horas usando la aplicación
Fecha de modificación: 3 de abril de 2024

Bon support

PeakRoar Limited
Francia
Alrededor de 1 mes usando la aplicación
9 de enero de 2024

ajuda muito no processo

Eli's chest
Brasil
5 meses usando la aplicación