Avada SEO Speed Image Optimize
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The support work greatly and very faster, they solve a problem that i've with the code. Thanks Esther and Maison to be so efficient!
Your staff Esther and Gideon is quite helpful when I come across some SEO problem . During which we communicate about our problem , open my shop for them to clear the problem ,
Thanks for their concerned and help
Rgds
Machi
Abby was a big help with getting some of the issues resolved that was slowing down my site. She took a lot of time to solve the issues.
Jasmine did a great Job with optimizing the store speed with your pro exprience! So thank you for your amazing work!
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Juliana was really great and helped me with a few difficulties I was having with my site. She provided me with great links to remedy the problems.
Baris was very helpful and fix many issues on my website and helped me to set up the app very fast.
Hello,
This is Daisy from AVADA Team. Thank you so much for your review on our SEO Suite app.
We are so happy to hear that you are satisfied with the result that you got with our app!
From my observation on your app setting, I would say that you have set up the app correctly, especially Image Optimization and Meta tags
However, I just found something that you can improve to get more traffic to your site.
I am wondering that can we discuss things further and help you make the best use of this app?
At AVADA, we want nothing more than customer satisfaction and we will do our best to help you achieve that success.
I am looking forward to hearing from you soon.
Best regards,
Daisy
I honestly think that this app made my site worse. I saw my mobile page load score go all the way to a 13. Since attempting to have them remove their app from my store I have been seeing gains in site speed. Could be a coincidence, because I have been working my self to death around the clock to fix all the issues. Then there's the chat, really great customer service. Attentive and very helpful. Except that I had requested to downgrade my service prior to the charges they were about to bill and now I have requested 3 times to have my plan downgraded and the code removed and i haven't been able to get anywhere with them.
Update: The customer service team has been fantastic, they have been more than helpful and accommodating my requests.
I am still not certain what made my page load speeds plummet so drastically,but either way, their customer support team is fantastic and helpful, and they all deserve a raise or holiday bonus :) Thank you to Esther and all the other wonderful ladies who helped me with all my needs you are truly appreciated. Happy Holidays!
Hana was really quick to get to me and answer my questions, not sure yet about the functions of the app, but customer service is definitely better than most
good work