Avada SEO Speed Image Optimize
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The app helped me a lot with image optimisation and in addressing some serious SEO issues, and special thanks to the support team and specially Ricky for instant help.
Thank you so much for your review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Ricky at Avada SEO went above and beyond helping me setup the app.
The app itself has loads of useful functionality that both highlighted SEO issues and helped resolve them quickly.
The Avada app is likely to play a part in my daily web checks from now.
Thanks again Ricky!
Gostaria de Agradecer a atendente Audrey e o tecnico Nikita ,pelo atendimento ..me ajudaram !
Estamos felizes que você tenha se divertido conosco!
Obrigado pela sua confiança, somos gratos por clientes incríveis como você.
Esperamos que nossos serviços tragam inúmeros benefícios para o seu negócio.
Tiana, the support advisor, was a tremendous help! Even with me asking a bunch of questions, she remained patient and helped me throughout the entire process. This app also has a lot of amazing features, definitely very useful for online sites!
Penelope is a very good person, helped me in learning what is avada seo speed optimization, gave some tips on my store.
Thank you for your kind words! We're so glad to hear that Penelope could assist you with learning about Avada SEO Speed Optimization and offer helpful tips.
Supporter Mia helps me well, good app
Thank you for your feedback! We’re glad Mia was able to help. Let us know if you need anything else!
Hana and Tony are very nice and helped me very much thanks
We are so thankful as you’re pleased with the results and that we were able to help.
If there’s anything else we can do to help, please let us know. Have a wonderful day 🌻
Below is my honest review after using app for 3-4 months
Pros -
1. Very good customer support
2. This app help to fix on page SEO issues
3. Easy to use
4. It does great job in reducing image file size and also does instant indexing
5. Some times their customer support report the SEO issues to users proactively and take action to get the issues fixed.
Cons-
1. You keep encountering many errors in the application even on the basic feature of the SEO app, however they resolve once you report.
2. They don't have mechanism for fixing priority issues off business hours though they have users from around the globe
3. While they call it as SEO suite they only support for on page and technical SEO no support for off page or local SEO which is important for your page to rank top in SERP
I am reducing the two stars as i am loosing my time due to issues on the app due to lack of quality check while releasing new versions.
Dear Freakysera team,
Thank you for sharing your concerns. We apologize for any frustration you may have experienced. Your feedback is valuable to us as we continuously strive to improve our services.
While we strive to thoroughly test all new features, occasionally updates from platforms like Shopify can create unforeseen issues. Please be assured that we take your feedback very seriously and will use it to improve our processes.
I also want to apologize for the delayed responses you've encountered. This is certainly not the level of service we aim to provide, and we are taking steps to work with our internal team and ensure more timely support in the future.
Regarding the concern about custom meta data, please note that this feature is primarily intended for users who utilize the meta tags setting in the search appearance. This feature should only be enabled if you use the Avada's meta tags setting to apply mass meta tags across various pages while still having custom meta tags for specific pages. Since you are not currently using Avada's Meta tags feature, enabling custom meta data for each product or collection is not necessary.
I have sent you an email with more detailed information. Please reply to my email so that we can provide you with more personalized support. We look forward to resolving the remaining issues to your satisfaction.
Best regards,
Esther
The app is great, assistant Emily really helped me.
We sincerely appreciate you taking the time to share your experience about service with the community and us.
Please get in touch if you need support any time!
Even on free version the app is very useful and offers a lot of guidance to optimise SEO. The customer support is very good, specifically Kevin was extremely helpful in answering any questions I had :)
Thanks for the great review! We're happy that Kevin was able to assist you. Let us know if you have more questions—we're always here to help!