Avada SEO Speed Image Optimize
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (7 702)
Affiner
-
Par note
Recently started using this app and had a few queries that I needed help with. Thankfully, Emily was able to respond quickly to all of our doubts and provided excellent customer service. Additionally, I encountered a technical issue, but Hana's quick and efficient assistance resolved the problem in no time. The support team is great.
It seems to be a good APP, and it also meets my business needs in terms of functions, and I am trying to use it. Thanks Roger for the help, very professional and fast service.
I wrote with Prakash, and he did a fantastic jobwith helping me. I can really recommend this app with all the features and the amazing support!
Really helpful APP expecially Esther's support.
She is willing to share with me APP function at midnight! i really appreciate her effort. Highly recommended APP
Prakash was very helpful with my issue and added a code to my site to boost the speed. App works as describe
Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app.
Wish you many advantages in your business!
AVADA Support Team
I have tried uninstalling this app twice from my store now and in both cases I had nothing but trouble. Even now I still have the remnants of this app cluttering up my theme with lots of code staying behind in my theme, which does not get removed upon uninstalling the app.
Hello,
I am Daisy from AVADA Team.
We have received your review about our SEO Suite app on Shopify store that said you had trouble when removing the code.
Firstly, I am truly sorry to hear that you have not had a great experience with our app. It should not have happened before!
Secondly, since we have not had a chance to communicate before, would you be willing to giving us an opportunity to connect with you and help you solve the raised issue?
I would love to ask for your permission to clear our your problem as follow:
There are 2 options to remove the app code:
Automatically or Manually (http://prntscr.com/wnv8b4)
There may have some pieces of code left on the site even you use the automatic option. In fact, after uninstalling almost all Shopify SEO apps, the code still remains on your website. That is because of how some features like meta tags or structured data from most SEO apps, which inserts snippets into your theme. Therefore, we need to do an extra step to edit theme (file liquid template) and get them removed.
We have sent you a follow-up email. Please kindly check your mailbox to get our update and solution.
Thank you so much for your generous support! I am looking forward to hearing from you soon.
Best regards,
Daisy
perfect in image optimzation and sales boost
i enjoy perfect chatting with customer service Esther
i like it
So far so good, thank you! I will check back in in the following weeks to update you on how things have been working for my store
Fantastic service. I had a coding issue that needed fixed and both Jasmine and Marcus were extremely patient with me trying to resolve this. We got there in the end and I am delighted with the service and support I have received so far!
Had to contact support bc I was getting a notification that a third party app was getting in the way. Wendy was so quick to respond and fix my issue. She even gave me some further advice on how to speed up my website. Thanks so much Wendy!! :)