Avada SEO Speed Image Optimize
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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I was a bit overwhelmed with all the info available. Wasn't sure where to begin. I went into the chat and Emily was able to assist me. She was very quick in her response and got me going. She made it more bearable. My products are being optimized thanks to her. Have a good day.
Hana
Great overall customer service. I downloaded the app and had some questions right away. Prakash was great and assisted me in getting everything integrated and my initial setup.
Still new to the app. But amazing customer service from Esther and Will.
Has some cool features which I'm keen to explore
Good app for me. It is easy to understand even if you don't know anything about SEO) The support team works really quickly.
Thank you.................................................................
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App doesn't work as expected. The template feature for the SEO is not working at all. I submitted a support ticket one week ago and there has been no response except the request for access.
falei com a Hana e foi top muito satisfeito com o suporte top mesmo.
I have tried installing this app twice on my store now and in both cases I had nothing but trouble. Even now I still have the remnants of this app cluttering up my theme with lots of code staying behind in my theme, which does not get removed upon uninstalling the app. And even more, it actually affect my customer experience since it throws up a "google-site-verification"string onto all of my webpages, in clear view of my customers. No matter what we have tried, we cannot get rid of it. And I do not even understand why it is there in the first place since my site is verified through GTM, GA and html tag. So why this string for a totally unnecessary html file verification? And how do we get rid of this eyesore? And how do we get rid of the at least 10 snippet files still kicking around without impacting our store? Plus how do I know that there is not any redundant code embedded in other parts of my code, creating the issues that I face? NOT GOOD!
avada-gtm-body.liquid
avada-gtm-head.liquid
avada-seo-meta.liquid
avada-seo.liquid
avada-seo-other.liquid
avada-seo-redirect.liquid
avada-seo-site.liquid
avada-seo-social.liquid
avada-seo-status.liquid
avada-seo-structured.liquid
Hello,
We are sincerly sorry to hear that you do have a good experience with our app. We know that it must not have happened before!
We appreciate if you could let us a chance to troubleshoot it. As you spent time and effort on our app, I believe that you want it can run properly on your site without any problems just like we do.
We have sent you a follow-up email with a detailed answer and proper solutions upon your issue. Please kindly help me check your email to get an update from us.
Again, your honest feedback is so important to us. We are trying our best to improve our service and support you as promised.
Best regards,
Daisy from AVADA Support Team
I was supported by Ms. Emly. She was Very good super fast. quick service. I am very happy with Avada.