Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 février 2024

liz did some things cleared up some errors . well appreciated

DiglooFashion
États-Unis
3 mois d’utilisation de l’application
13 mars 2024

Le service de Esther est excellent. L'application est très bonne mais a encore besoin d'être paufinée.

Hobby Champion Inc
Canada
Environ un mois d’utilisation de l’application
24 avril 2024

it's really a usefull app and the supporting team is good ;)

The Dropper
Maroc
2 mois d’utilisation de l’application
28 mars 2024

Whilst the app did not meet my needs the support from Hana was exceptional.

House of Cavani
Royaume-Uni
2 jours d’utilisation de l’application
22 janvier 2024

Hana did good and helped with the speed of my store website.

Jay'Store
Royaume-Uni
Environ 2 mois d’utilisation de l’application
18 janvier 2024

The support work greatly and very faster, they solve a problem that i've with the code. Thanks Esther and Maison to be so efficient!

Postura Tech
Italie
Environ 2 mois d’utilisation de l’application
Modifié le 19 décembre 2023

I honestly think that this app made my site worse. I saw my mobile page load score go all the way to a 13. Since attempting to have them remove their app from my store I have been seeing gains in site speed. Could be a coincidence, because I have been working my self to death around the clock to fix all the issues. Then there's the chat, really great customer service. Attentive and very helpful. Except that I had requested to downgrade my service prior to the charges they were about to bill and now I have requested 3 times to have my plan downgraded and the code removed and i haven't been able to get anywhere with them.

Update: The customer service team has been fantastic, they have been more than helpful and accommodating my requests.
I am still not certain what made my page load speeds plummet so drastically,but either way, their customer support team is fantastic and helpful, and they all deserve a raise or holiday bonus :) Thank you to Esther and all the other wonderful ladies who helped me with all my needs you are truly appreciated. Happy Holidays!

Dog-E Style Pet Emporium
États-Unis
Environ un mois d’utilisation de l’application
26 décembre 2023

I am absolutely delighted with the outstanding customer service provided by the AVADA SEO team. Having experienced lackluster support from other apps in the past, my encounter with AVADA was nothing short of refreshing and exceptional.

From the moment I reached out with an inquiry, the AVADA SEO team displayed an unparalleled level of responsiveness and efficiency. What sets them apart is their remarkable ability to resolve issues promptly, often within a matter of minutes. This swift and effective problem-solving not only saved me time but also underscored their commitment to customer satisfaction.

I've used various apps in the past, but none have left me as impressed as AVADA. Their dedication to providing top-notch service is truly commendable, and I wholeheartedly recommend AVADA SEO to anyone seeking a reliable and customer-centric solution.

Thank you, AVADA SEO team, for your unwavering commitment to excellence. You've earned a customer for life!

Thread Amigo
Australie
20 jours d’utilisation de l’application
13 mars 2024

Great app so far but allow me more time to give my review. This is just for Emily for the support and her patient in helping me setup the app. Thanks Emily :-)

wevelnit stores
Pays-Bas
Environ une heure d’utilisation de l’application
29 décembre 2023

So far so good, just installed the Avada application and had great support (from Ester). Looking forward what the 14 day trail will bring to our sales !

Oerjongens
Pays-Bas
4 jours d’utilisation de l’application