Avada SEO & Image Optimizer , 6 632 avis
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site horrivel, nao quer abrir nem a pagina nao recomendo nem um pouco.
( Free SEO and speed optimization included )
Although it is written in their free service, there is no such feature. I tried it and my site speed dropped from 45 to 38.
On app install page showing free to install, after install everything is paid only alt text free
Dear Raza Gems LLc store owner,
Thank you for sharing your feedback about the Avada SEO Suite app, and we apologize for any confusion or frustration you've experienced. We genuinely appreciate users like you who take the time to provide valuable insights.
I want to assure you that we take your concerns seriously and are committed to addressing them promptly. To better assist you, could you please provide more specific details about the discrepancies you encountered after installing the app? Understanding your experience in more detail will help us investigate and resolve the issues effectively.
Additionally, our team is here to help guide you through any questions you may have about the app's features, pricing, or functionality. Please don't hesitate to reach out with more information or any further queries, and we'll do our best to assist you.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.
Best regards,
Avada Support Team
When I decide to uninstall your spammy app, REMOVE ALL THE CODE FROM EVERYWHERE YOU f......................
Your settings, and code is everywhere regardless if I uninstall.
TERRIBLE APP
Gosh !This software company is going to really drive me to pieces.
The attitude of the customer service staff is very good. The efficiency of the engineers and background staff cannot be said to be very poor. They can only be said to be not working.
I have been repeatedly delayed for a month. Should I continue to spend unnecessary money?
You are exaggerating.
Hi,
We sincerely apologize for any inconvenience you've experienced. We understand your frustration and have already reached out via email to address your concerns. Your feedback is invaluable, and we are committed to resolving this matter promptly. Thank you for your patience.
Best regards,
Avada Support Team
After using its free trial the app tried to automatically charge my card. I tried to contact the developer many times, but I could not reach. They do not respond via e-mail. The support team is dysfunctional. Even though I wrote about the problem many times, they could not offer a solution. They usually ignore this. Finally, one of them said they would refund me after paying the money. So I did as I was told. However, even though more than seven days have passed, I have not received a refund. I still cannot reach the help center about this situation. I paid for it even though I didn't use it. As a result, I do not recommend the application.
App is not that easy to use. Support is very slow and almost sometimes never responding. it has been 2 weeks now where I cannot use the app or login to make any edits or changes. I emailed and contacted them several times and go no response. I have been wasting money now on this app for so long. I would not recommend it.
Hi,
We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you.
I have sent an email to your mailbox. Please help me check our message and solution to make the best use of it
Many thanks for your collaboration and we hope to sort it out for you soon
Best regards,
Avada Support Team
Ist wohl eine gute App, nach so vielen Bewertungen, aber wenn man sie deinstalliert bleiben so viele Artefakte auf der Website übrig, was sehr viel Arbeit verursacht, wenn man nichts mehr von der App haben möchte. Ich habe immer noch eine Avada Produkt Kategorie obwohl ich der aufwändigen Anleitung gefolgt bin um alle Spuren zu entfernen. Sehr schlecht gemacht von den App Entwicklern!
Liebes Lampenwunder-Team,
Zunächst einmal möchten wir uns für eventuelle Verwirrung oder Unannehmlichkeiten während des Deinstallationsprozesses entschuldigen. Wir schätzen Ihr Feedback aufrichtig, da es uns hilft, unsere App und unsere Supportmaterialien zu verbessern.
1. Entfernen von Restcode: Wenn eine App aus einem Shopify-Shop deinstalliert wird, verliert sie sofort den Zugriff auf den Shop. Das macht es für die App zu einer Herausforderung, automatisch alle verbliebenen Artefakte oder Code zu entfernen. Dieses Verhalten ist nicht einzigartig für unsere App; es ist so, wie die Plattform von Shopify mit allen Apps funktioniert. Bitte seien Sie versichert, dass unser Team Ihnen jederzeit zur Verfügung steht, um Ihnen bei der Entfernung von verbliebenem Code oder Artefakten zu helfen, wenn Sie Unterstützung benötigen.
2. Avada Best Seller Collection: Sie haben eine Avada-Produktkategorie erwähnt, die trotz sorgfältiger Befolgung der Deinstallationsanweisungen nach der Deinstallation unserer App verblieben ist. Diese Sammlung wird für die Funktion der Bildoptimierung unserer App erstellt. Sie ist auf den Status "Entwurf" gesetzt und beeinträchtigt nicht die Funktionalität oder Sichtbarkeit Ihres Shops. Sie können diese Sammlung sicher löschen, wenn sie nicht mehr benötigt wird. Wir erkennen an, dass unsere Deinstallationsanleitung diese Sammlung möglicherweise nicht explizit erwähnt hat, und wir werden sie für bessere Klarheit aktualisieren.
Um uns dabei zu helfen, Sie weiter zu unterstützen, könnten Sie weitere Details zu spezifischen Problemen bereitstellen, die Sie seit der Deinstallation unserer App festgestellt haben? Wir möchten sicherstellen, dass Ihre Website reibungslos funktioniert, und alle ausstehenden Probleme so schnell wie möglich lösen.
Wir freuen uns darauf, etwaige Probleme zu besprechen und Ihre Anliegen zeitnah zu klären. Unser Team steht Ihnen zur Seite, um sicherzustellen, dass Ihre Erfahrung mit unserer App und unserem Support Ihren Erwartungen entspricht.
Mit freundlichen Grüßen,
Das Avada-Support-Team
IT MESSED UP ALL OF MY FIRST IMAGE OF MY PRODUCTS! CUSTOMERS CAN'T SEE ALL THE IMAGES, ALL THE PRODUCTS BECAME UNAVAILABLE TO ALL MARKETPLACES!!! ESPECIALLY GOOGLE!!! I WILL SUE THIS COMPANY IF THEY CAN'T FIX THE ISSUES!! PLEASE HELP ME REPORT THIS COMPANY TO SHOPIFY!!!!!
My speed score plummeted over 10 points after I installed this app. When I told this to support they answered that their "speed up features are only available on paid plan". I didn't need speed up features before this.
Dear Cassie's Critters & Creations team,
Firstly, we sincerely apologize for any negative impact our app may have had on your speed score. Your feedback is incredibly valuable, and we are dedicated to swiftly resolving this issue.
We want to acknowledge any confusion resulting from our response regarding the "speed-up features." It seems there was a miscommunication, and we thank you for bringing it to our attention.
To address your concerns and ensure a resolution, we would like to offer you a complimentary review of your setup to identify and rectify any performance issues. For a more in-depth investigation, could you please provide additional details about the Google report indicating a drop in your speed score after enabling the app? This information will greatly assist us in expediting the resolution process. We also genuinely hope that you can consider re-installing the app in order to work toward the best solution.
If you are open to this review, please let me know, and we will provide the necessary support to enhance your experience.
Thank you for your understanding, and we appreciate the opportunity to address and improve your experience with our app.
Best regards,
Avada Support Team