Avada SEO Speed Image Optimize

Avada SEO Speed Image Optimize

Avis (7 645)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 7 mars 2022

We used this app and after 7 days our website speed dropped right down to 5, this has made it a lot worse. I wouldn't recommend this app. UPDATE ******* on the 07/03/22 Now my website has been effected by these guys, its all messed up, i'm going to need to pay a developer to fix this.

The Charming Jewellery Store
Royaume-Uni
Environ un an d’utilisation de l’application
SEO On (Avada) a répondu 4 mars 2022

Hi there,

Rainy here from AVADA. I am so sorry to hear your case. I believe that the app functions are not applied to your store properly. No worries at all, our technical team can check it and fix the speed for you. Kindly check my email so that we can provide instant support for your case.

Best,
Rainy

Modifié le 15 avril 2024

After 3 years using this app and upgraded to enterprise. I don’t get any support from this app.

Swan Auto
États-Unis
12 mois d’utilisation de l’application
22 août 2023

This app is a waste of money. It doesn't work as described, it duplicated photos of products, and my website is not faster and optimised. I asked for help many many times, no solutions, no answer at all! Be aware!

WOO .Design
Irlande
12 mois d’utilisation de l’application
Modifié le 17 avril 2024

Using this application for more than a year.
Until now everything worked perfect but on the beginning of 2024 the application started doing too many troubles.
For the last 4 months I have spent too many times and money because of the application bugs, and it made me tired and feel fucked up.
The last update of the application is the worst I ever saw. Nothing works and even while I tried to make customized changes and upgrade to the entrepreneurship plan for almost 100$ monthly - too many functions are not working, and application is not performing at all.
Must mention that except for the money i lost for the subscription, except for the time I lost for trying to fix those bugs with the support - the application broken our site at all. The whole theme lost.

ג'סטה שופ | JestaShop
Israël
11 mois d’utilisation de l’application
5 octobre 2023

Gosh !This software company is going to really drive me to pieces.
The attitude of the customer service staff is very good. The efficiency of the engineers and background staff cannot be said to be very poor. They can only be said to be not working.
I have been repeatedly delayed for a month. Should I continue to spend unnecessary money?
You are exaggerating.

Luxury Venus
États-Unis
10 mois d’utilisation de l’application
SEO On (Avada) a répondu 19 octobre 2023

Hi,
We sincerely apologize for any inconvenience you've experienced. We understand your frustration and have already reached out via email to address your concerns. Your feedback is invaluable, and we are committed to resolving this matter promptly. Thank you for your patience.

Best regards,
Avada Support Team

19 juin 2020

This app has quite simply ruined my SEO. Their customer support is worse than terrible as well. Since installing SEO Suite my website has dropped off page one of Google and is now on page two. This app might be free but when I factor in my loss of sales it has cost me a small fortune. I would not recommend this app to anyone.

Vapester Vaping
Royaume-Uni
10 mois d’utilisation de l’application
Modifié le 19 octobre 2023

Updated Review: This app is a complete mess right now. Our site speed goes down everyday, and their "tech support" blamed everything on Google and offered no solution. They flat out told us there's nothing they can do, but still expect us to pay every month for a service not provided .

Their app's codes are all over our website and it would be a nightmare to try to remove them. That is how they hold their customers hostage and make them pay every month even though this app does nothing to improve your site speed.

We also just found out that they reverted our account back to free plan for no reason and limited our access, WHILE WE'RE STILL SUBSCRIBED AND PAYING EVERY MONTH. That's just pure fraud.

Shopify online store owners DO NOT install this app. It's not what it used to be and looks like the people behind it have completely given up and just stealing customer's money right now.

AnimeGo Store
États-Unis
8 mois d’utilisation de l’application
Modifié le 27 octobre 2023

Not happy with recent support for 1-2 weeks. Team trying to buy more time and juggling around. Hope to get resolution.

myaara.com
Inde
7 mois d’utilisation de l’application
Modifié le 11 janvier 2023

Emily is a very bad support person. Told her i had an issue, got told to ignore it. Told her the issues weren't there on another theme and can i not fix the issue, her response was what issue??
Told her i would remove avada SEO as Yoast support, supports. Got told sorry to hear that??
Asked to speak to a manager, got told we are all in a meeting....very bad support. I will be removing this app and going over to Yoast

My Temptations
Australie
7 mois d’utilisation de l’application
10 octobre 2023

App is not that easy to use. Support is very slow and almost sometimes never responding. it has been 2 weeks now where I cannot use the app or login to make any edits or changes. I emailed and contacted them several times and go no response. I have been wasting money now on this app for so long. I would not recommend it.

Oo Spa
Canada
4 mois d’utilisation de l’application
SEO On (Avada) a répondu 19 octobre 2023

Hi,
We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you.

I have sent an email to your mailbox. Please help me check our message and solution to make the best use of it

Many thanks for your collaboration and we hope to sort it out for you soon

Best regards,
Avada Support Team