Avis (7 455)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 15 septembre 2024

Below is my honest review after using app for 3-4 months

Pros -

1. Very good customer support
2. This app help to fix on page SEO issues
3. Easy to use
4. It does great job in reducing image file size and also does instant indexing
5. Some times their customer support report the SEO issues to users proactively and take action to get the issues fixed.

Cons-

1. You keep encountering many errors in the application even on the basic feature of the SEO app, however they resolve once you report.
2. They don't have mechanism for fixing priority issues off business hours though they have users from around the globe
3. While they call it as SEO suite they only support for on page and technical SEO no support for off page or local SEO which is important for your page to rank top in SERP

I am reducing the two stars as i am loosing my time due to issues on the app due to lack of quality check while releasing new versions.

freakysera
Inde
6 mois d’utilisation de l’application
Avada a répondu 28 juillet 2024

Dear Freakysera team,

Thank you for sharing your concerns. We apologize for any frustration you may have experienced. Your feedback is valuable to us as we continuously strive to improve our services.

While we strive to thoroughly test all new features, occasionally updates from platforms like Shopify can create unforeseen issues. Please be assured that we take your feedback very seriously and will use it to improve our processes.

I also want to apologize for the delayed responses you've encountered. This is certainly not the level of service we aim to provide, and we are taking steps to work with our internal team and ensure more timely support in the future.

Regarding the concern about custom meta data, please note that this feature is primarily intended for users who utilize the meta tags setting in the search appearance. This feature should only be enabled if you use the Avada's meta tags setting to apply mass meta tags across various pages while still having custom meta tags for specific pages. Since you are not currently using Avada's Meta tags feature, enabling custom meta data for each product or collection is not necessary.

I have sent you an email with more detailed information. Please reply to my email so that we can provide you with more personalized support. We look forward to resolving the remaining issues to your satisfaction.

Best regards,
Esther

25 avril 2024

I have only had this running a very short time, so time will tell, but since I installed Avada SEO and used the image optimization, my site is actually loading slower. It's like the images are thinking before they load. I will revisit this and raise or lower my review in about 10 days at which time I will decide if I am keeping Avada or using something else.

COMMTAC - Tactical Gear
États-Unis
16 jours d’utilisation de l’application
27 août 2024

uygulama acılmıyor. özellikler güzel ama bugun 2.ci sitemde de uygulama acılmıyor

Next day Transfer
États-Unis
28 jours d’utilisation de l’application
15 avril 2024

Leaves code when uninstalled, and creates an AVADA Product collection.

Better alternatives out there

Gamer Tech
Portugal
Environ 4 heures d’utilisation de l’application
1 janvier 2024

Im not finding very intuitive

Tri-Tek-Pro
Royaume-Uni
4 jours d’utilisation de l’application
21 février 2024

No sé si la aplicación es muy efectiva pero el sevicio al cliente esta genial, Emily me ha atendido de maravilla

Salueat
Espagne
Environ un mois d’utilisation de l’application
Modifié le 3 avril 2024

Staff is 5 stars, helping to resolve any issues without long wait in the queue. The free tier of the app is also amazing.

UPD: The free tier is no longer include a lot of features that were available before, also the website speed slowed down by a lot. Too bad good the greed took over and now, most of useful features are paywalled.

LAminifigs
Portugal
Environ 3 ans d’utilisation de l’application
Modifié le 1 novembre 2023

Update: Nov 2023
Degrading rating due to poor support offered when the app decided to delete and jumble my images across my store. After two weeks of chasing for a reply and being told the tech team 'were looking into it' the end reply boiled down to:

'Sorry after two weeks Shopify deletes any deleted images, it might be us but we think it's you'

That's quite insulting, I am quite capable in telling the difference between a black and yellow jumper, or a between two products that have the colour printed on the label in the picture. Also if you can think of a reason why I needed to have multiple copies of multiple pictures across my listings I would love to here your reasoning behind it.

It used to be good, now would not recommend.

Original Review:
Good app, I'm currently on the free plan but at present that works enough for me, will likely change to the paid one in the near future. Rainy and the team were great at helping me with a formatting issue on my HTML sitemaps that caused Google to complain about non mobile friendliness. I think I use pretty much all the features provided now I have had time to really use them. Edit: Nov 2022
I had a small hiccup with the store not redirecting 404's, Jasmine quickly fixed this and all is well once more.

NSE Imports
Royaume-Uni
Presque 3 ans d’utilisation de l’application
4 juillet 2020

Configurations haven't been published so far. It looks good and easy to setup, but something I did was probably wrong and I wasn't notified

Drinkable
Roumanie
Environ 2 ans d’utilisation de l’application
21 octobre 2020

So far so good. I just downloaded it and I am happy with what i see so far. I will come back in a month and give another review

Kweenzfashion
États-Unis
Presque 2 ans d’utilisation de l’application
Avada a répondu 21 octobre 2020

Hello,
I am Daisy from AVADA Team. Thank you so much for your review!

We have sent you a follow-up email. Please kindly check your mailbox to receive our guide and tips on how to set up the app properly.

Best regards,
Daisy