Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 4 juillet 2023

I would like to update my review. Although its quite unfortunate that the app did not resolve the speed issue, in spite all the best efforts however, the AVADA team did everything in there control to help us out. They even did the re-coding of certain sections of website and tried to get rid of all unwanted codes and apps which were slowing it down but sadly it could only improve like 5%.

I am not sure if the app does not work just on our website or anyone else too. However, I would really like to give a big thanks to their support team including Daisy and Thomas for helping us out therefore I am revising the stars rating for their eagerness to help. Thank you Daisy for the refund.

I request AVADA to please look at the real issue so that others dont have to face the same situation. All the best!

______________
Feel cheated. We upgraded to pro and enabled many of their fancy features but no improvement as claimed. Have written to their customer support, waiting for help. will update if anything changes. Thanks!

Picco Ricco
Inde
Environ 2 mois d’utilisation de l’application
10 octobre 2022

I use AVADA SEO: Image Optimizer app to gain insight into ways to improve my store SEO ranking from Image to product content on-page optimization. I took one star because the (auto) Meta tagging does not seem to work for me. Hana also helped improve my overall website speed. WWW.genuiunerawhideleather.com is very pleased with Avada's product and their support staff. Hana was AWESOME!!

Belts, Buckles and Wallets
États-Unis
Environ 2 ans d’utilisation de l’application
29 août 2023

Your staff Esther and Gideon is quite helpful when I come across some SEO problem . During which we communicate about our problem , open my shop for them to clear the problem ,

Thanks for their concerned and help

Rgds

Machi

Hi-markets
R.A.S. chinoise de Hong Kong
Environ 2 mois d’utilisation de l’application
19 juillet 2023

Easy tool to optimize website.
Even Support team (Hana) tested my website to crawl speed up site, before subscribe it. It was great support to show me real time speed up webpage. Thanks for that. Just few click make improve speed up websit so easily without complicate any code knowledge.

cocobear
Canada
16 jours d’utilisation de l’application
9 mars 2023

A great app, though I'm not sure how well the SEO actually works because I'm not near the top of Google results, and I don't know enough about this stuff to be able to tell! Very friendly staff though, and super helpful!

The Quantum Crystal
Royaume-Uni
Plus d'un an d’utilisation de l’application
27 juillet 2023

Great customer support, after running the SEO check it found some problems but I didn't knew how to solve them so I contacted customer support. Got in contact with Juliana. She helped me with the problem and solved it together. Everythings works smooth and great now!

VitalRook
Pays-Bas
7 jours d’utilisation de l’application
4 février 2023

3 stars just for the moment, whilst I work my way through the app :)
I did ask for some help regarding a certain area of the app & although an answer couldn't be given straight away, Juliana was most professional and easy to deal with.
I will revisit this review in time for an update to the stars.

Kristen Lonie Swimwear
Australie
3 mois d’utilisation de l’application
1 décembre 2022

I used this app - my speed increased significantly. The support team was very helpful (Esther) and attended to my queries. One minor point would be that the user interface can get quite confusing due to the amount of tabs but this is only a small issue.

Yugen Club
Royaume-Uni
9 mois d’utilisation de l’application
17 février 2023

Recently started using this app and had a few queries that I needed help with. Thankfully, Emily was able to respond quickly to all of our doubts and provided excellent customer service. Additionally, I encountered a technical issue, but Hana's quick and efficient assistance resolved the problem in no time. The support team is great.

uniformer
Inde
2 jours d’utilisation de l’application
6 juin 2023

Hana, the agent I worked with, was extremely responsive and provided prompt assistance throughout our communication. Despite not achieving the desired outcome in terms of improving the speed of our product page, Hana's dedication and willingness to help deserve recognition.

Although the app couldn't fully address our specific needs, I appreciate their overall customer service and support.

ON SLICE
R.A.S. chinoise de Hong Kong
11 mois d’utilisation de l’application