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I have been using this app for years, and it gets better and better. It has so many useful features, and in easy to understand language. If you want to go a little deeper, there are videos and tutorials that are helpful, and not boring and overly technical. The app is so easy to use that I''ve hardly ever needed help, but when I have they are right on top of it. Should out to Ricky, who was a star for me.
Thank you for your kind words! We're thrilled to hear you've had such a positive experience over the years. We'll pass your shoutout to Ricky! If you ever need further assistance, we're always here to help.
I didn't look up many apps, but I'm using them because they're the most intuitive. And I'm very happy that my kind friend Penelop responded quickly when I wasn't solving the problem. I'm really looking forward to solving the problem quickly! The speed of the website is life! Above all, I'm looking forward to speeding up. I recommend this app to everyone.
Thank you for your wonderful feedback! We're glad Penelope was able to assist you quickly. It’s great to hear that our app and website are making your experience smoother. Looking forward to helping you speed things up even more!
I use AVADA for around 1 year now, at everytime I reach the team they impress me more and more.
As always, they are super responsive, surper helpful and super kind.
This time, I had some trouble with my speedscore, and without hope, I reached them to find a solution. And actually they brought my store from a ~30 score to a >70 !!!
I highly recommend
We're so happy to hear about your positive experience with our support team! Improving your speed score from 30 to over 70 is fantastic! Thank you for recommending us, and we’re always here whenever you need us.
I've been using the app for about half a year, during that time I've had several app incompatibilities and issues that need to be fixed but I've spoken to several members of the support team and they've all been nice and helpful (most recently Christian and Toby) and when I have a difficult question the back office is also helpful. The app is constantly being improved, so as time goes on you get more value for your money. The app has a built-in page where users can indicate their needs and vote on the ideas already posted , which are visibly listened to and implemented, which is very positive.
Thank you for your feedback! We're glad our team has been helpful with resolving the issues. Your patience and understanding are appreciated, and we’re always working on improvements. Feel free to reach out if you need anything else!
Ricky at Avada has been an invaluable resource for us. From the moment I reached out for help, he demonstrated a level of professionalism and expertise that made a significant difference in our experience.
We were facing several challenges with our website, and I felt overwhelmed trying to navigate the issues on my own. Thankfully, Ricky stepped in and quickly assessed the situation. He patiently walked me through the necessary fixes, explaining each step along the way. His clear communication and willingness to ensure I understood the process were truly commendable.
Not only did he help resolve the technical problems, but he also took the time to teach me effective strategies for promoting our website. His insights into digital marketing and best practices were eye-opening, and I left the conversation feeling empowered and equipped with new knowledge.
Overall, Ricky’s support went beyond just solving issues; he genuinely cared about our success and provided us with the tools we need to grow. I can't thank him enough for his assistance and guidance!
Thank you so much for your kind words! We're thrilled that Ricky was able to assist you and make a difference in your experience. We're always here to help if you need anything else!
I have been using this app for years in different stores and it is amazing. A quick and easy way to speed up my stores. The support is also great, they reply quick and always have solutions to all problems, specially Christian!
I highly recommend the app!
We really appreciate your feedback and recommendation! It's great to hear that our support team, especially Christian, has been helpful. We're always here to ensure your stores run smoothly!
I had a fantastic experience with the Avada Apps support team. Lydia was incredibly helpful in assisting me with a technical problem that has prevented page from loading for a long time.She was quickly identified the problem and provided a clear solution. And literally in a matter of minutes she solved this problem
Thanks for sharing your feedback of our app and service!
Your feedback is valued by every team member here and that gives us the motivation to make continuous improvements 🌸
Honestly I am under utilising the app, its really amazing and takes a lot of the work out of SEO. Specifically the Meta tags options. There is a lot in here that is so life changing and useful, especially if you have a lot of products and collections. Also, the live chat and support staff are amazing. Tiana was so helpful and knowledgeable, answering all my questions so quickly and in full. Honestly perfect app for every day website maintenance.
Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that our app and Tiana's support have made such a positive impact on your SEO efforts. If you ever have more questions or need any help, we're always here for you! 😊
This app is wonderful at helping beginners understand SEO and how to imporve your score. You can do this page by page, allowing for nuance, but you can also set rules up in cases where there are a lot of pages the same.
The support team are great, always around to answer a question and they explain things in such a way as to ensure you fully understand.
Thank you so much for your kind words! We're glad to hear that the app and support team have been helpful. If you ever need further assistance, don't hesitate to reach out!
Avada SEO Suite is absolutely outstanding! It’s the most comprehensive and effective app I’ve ever used on Shopify. Every feature is designed to optimize my site, and the results are truly impressive. What impressed me even more was the incredible customer service and technical support. Huge thanks to Tiana and Raymond, who went above and beyond, guiding me with such patience and expertise. They made everything so easy to set up. I’m not just satisfied—I’m amazed!
Thank you for your amazing feedback! We're thrilled to hear that our app and team exceeded your expectations. We’re always here to help if you need anything else!