Avada SEO Speed Image Optimize
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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The customer support specialist, Audrey, helped to quickly resolve an issue.
Ricky is excellent. A service that listens and gives valuable advice quickly, top-notch application. I would recommend.
THANK YOU EMILY
Tiana was great! super quick and helpful to solve my problem.
The support provided by the attendant Linda was very attentive and professional. Thank you very much for your help in improving my store.
Thank you for your kind review! 😊 We're glad to hear that Linda provided attentive and professional support. Your appreciation means a lot to us! 🌟 If you need any more assistance, feel free to reach out.
Thanks Hana and Maison, they help me to fix the meta matter quickly.
The app slowed our store way down. Their support team said it was a bug on their side and their dev team was working on it. This happened during Memorial Day weekend during a busy sale. They said sorry for the inconvenience and there was nothing they could do.
We had to uninstall the app and go with a different one. This was especially frustrating since they had just billed us for the new month so we lost out on that money. Would not recommend this app for SEO or site speed
Dear UXO Supplements Store Owner,
We sincerely apologize for the inconvenience you experienced with our app, especially during such a critical time as Memorial Day weekend. We understand how frustrating this situation must have been for you.
I wanted to let you know that our support team has already reached out to you via email to address this issue further. We are committed to resolving this and ensuring that you receive the support you need.
Again, we are very sorry for the disruption and any impact it had on your store. Your feedback is important to us, and we are working diligently to prevent such issues in the future.
Thank you for your understanding.
Best regards,
Avada Support Team
Penelope was amazing, answered the chat almost immediately and resolved the issue with no hassle. Great experience!!
very nice chat with penelope
fast solution, helpful customer service from Penelope
Thank you for your positive feedback! We're glad to hear you had a fast and helpful experience with Penelope.