전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 10일

Very good SEO suite, and responsive and friendly technical support. Be aware that after updating your theme, you will need to republish Avada from the settings menu and check that everything is working via meta tag validators. I had duplicate meta tags, some coming from my Dawn theme and some coming from Avada. If you have this, simply remove the meta-tag render line in your theme.liquid and retest.

Sophellie Jewellery
영국
앱 사용 기간 거의 3년
2024년 2월 16일

Emily was helpful and had the assistance of the technicians who will continue to work on my site.

Miklahbeautyproducts
미국
앱 사용 기간 대략 3년
2024년 2월 28일

Well, it's different from tinyimg, that's for sure. I had that one before this, but avada is much more affordable. And Esther is a great support person. I'm not very good with this techie stuff and i can be kind of slow. I didn't feel rushed, being totally unsure of what I was doing at some points and when my messages got stuck below the chat, that was slow going. But she made me feel very comfortable. She wasn't impatient or constantly asking me to do what she said. She gave me time to get there. Amazing support! She gets a 5 for support, but i have to give the app a 4 because of my experience before this app.

Novelty Nest T-Shirts
미국
앱 사용 기간 6일
2024년 3월 11일

Avada Customer service is up there. Prakash was very kind and helpful. This is just what i needed to better my store experience.

Life 2 Apple
미국
앱 사용 기간 7일
2024년 3월 25일

Tony & audrey were very helpful, used ultra viewer and got the job done is a second than left after i said thankyou 100% perfect

Products On Sale Australia
오스트레일리아
앱 사용 기간 16일
2024년 3월 23일

I like the app. Still working through a few issues but a good app..

Eternal Kreations
미국
앱 사용 기간 28일
2024년 4월 8일

Just testing the app and deciding to buy it or not: well, the prompt assistance from Emily will definitely help to make my decision.
Thank you Emily.

La Marca Fashion
이탈리아
앱 사용 기간 9일
2024년 3월 13일

Le service de Esther est excellent. L'application est très bonne mais a encore besoin d'être paufinée.

Hobby Champion Inc
캐나다
앱 사용 기간 대략 1개월
2024년 2월 26일

liz did some things cleared up some errors . well appreciated

DiglooFashion
미국
앱 사용 기간 13일
2023년 12월 19일에 편집됨

I honestly think that this app made my site worse. I saw my mobile page load score go all the way to a 13. Since attempting to have them remove their app from my store I have been seeing gains in site speed. Could be a coincidence, because I have been working my self to death around the clock to fix all the issues. Then there's the chat, really great customer service. Attentive and very helpful. Except that I had requested to downgrade my service prior to the charges they were about to bill and now I have requested 3 times to have my plan downgraded and the code removed and i haven't been able to get anywhere with them.

Update: The customer service team has been fantastic, they have been more than helpful and accommodating my requests.
I am still not certain what made my page load speeds plummet so drastically,but either way, their customer support team is fantastic and helpful, and they all deserve a raise or holiday bonus :) Thank you to Esther and all the other wonderful ladies who helped me with all my needs you are truly appreciated. Happy Holidays!

Dog-E Style Pet Emporium
미국
앱 사용 기간 대략 1개월