Avada SEO Speed Image Optimize , 6 686 vurderinger

After using its free trial the app tried to automatically charge my card. I tried to contact the developer many times, but I could not reach. They do not respond via e-mail. The support team is dysfunctional. Even though I wrote about the problem many times, they could not offer a solution. They usually ignore this. Finally, one of them said they would refund me after paying the money. So I did as I was told. However, even though more than seven days have passed, I have not received a refund. I still cannot reach the help center about this situation. I paid for it even though I didn't use it. As a result, I do not recommend the application.

On app install page showing free to install, after install everything is paid only alt text free

App is not that easy to use. Support is very slow and almost sometimes never responding. it has been 2 weeks now where I cannot use the app or login to make any edits or changes. I emailed and contacted them several times and go no response. I have been wasting money now on this app for so long. I would not recommend it.

IT MESSED UP ALL OF MY FIRST IMAGE OF MY PRODUCTS! CUSTOMERS CAN'T SEE ALL THE IMAGES, ALL THE PRODUCTS BECAME UNAVAILABLE TO ALL MARKETPLACES!!! ESPECIALLY GOOGLE!!! I WILL SUE THIS COMPANY IF THEY CAN'T FIX THE ISSUES!! PLEASE HELP ME REPORT THIS COMPANY TO SHOPIFY!!!!!

Je suis amené à laisser une note de 1 malgré ma nature positive. En effet après un rendez-vous oublié par vous et un second annulé la veille. Du coup cela fait deux semaines d'attente inutile.
Deux semaines d'attente pour rien en terme de SEO est simplement inacceptable.

Using this application for more than a year.
Until now everything worked perfect but on the beginning of 2024 the application started doing too many troubles.
For the last 4 months I have spent too many times and money because of the application bugs, and it made me tired and feel fucked up.
The last update of the application is the worst I ever saw. Nothing works and even while I tried to make customized changes and upgrade to the entrepreneurship plan for almost 100$ monthly - too many functions are not working, and application is not performing at all.
Must mention that except for the money i lost for the subscription, except for the time I lost for trying to fix those bugs with the support - the application broken our site at all. The whole theme lost.

( Free SEO and speed optimization included )
Although it is written in their free service, there is no such feature. I tried it and my site speed dropped from 45 to 38.

damaged my entire damn store

Gosh !This software company is going to really drive me to pieces.
The attitude of the customer service staff is very good. The efficiency of the engineers and background staff cannot be said to be very poor. They can only be said to be not working.
I have been repeatedly delayed for a month. Should I continue to spend unnecessary money?
You are exaggerating.

I initially tried a different Avada app and was disappointed, but decided to give the company another shot. Initially, things seemed promising, but then my website's speed scores plummeted to below 30%. When I reached out for support, they requested access to my store and attributed the issue to changes in Google's speed policies. Despite claiming to work on the issue for over a month, there was no improvement, and they continued to blame Google. Moreover, they never took the initiative to contact me unless I reached out first.

Based on my experience, I can't recommend Avada products. The service was lacking, to say the least.

ps: I have used this app more than 3 months, but they asked me to remove it before removing the code.