Avada SEO Speed Image Optimize
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
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Fabulous assistance always accommodating every request, kind and quick responses, super helpful operator Tiana.
Thank you for the wonderful feedback! We're happy to hear that Tiana could assist you so well.
Christian is very helpful and he knows what he's doing!
Thank you! We're happy Christian could help, and we’re always here if you need further assistance.
This free SEO speed optimization app is a must-have for every online store owner. It's incredibly user-friendly, making it easy to boost your website's speed effortlessly. The app handles tasks like image optimization, code minification, and caching seamlessly, ensuring faster load times and better search engine rankings. Plus, their customer service is exceptional, providing quick and helpful responses. Improve your site's performance and user experience with this essential tool.
There are tons of features and excellent overall support!
Judy and Toby went above and beyond to assist with the performance improvement! Thank you so much!
We gave a test to this solution for over 3 months and we strongly suggest NOT to use it on your site.
Their support is super unreliable , they assign non qualified people whom only waste your time with useless questions and issues are forgotten by their dev team unless you bring it to their teams attention every day. Even in that case there are many times their team can't fix the issue.
The slution claims to do many things, but if you actually check things majority is not working;.
Meta replacements - broken and none functional.
Instant page - not correct at all and a marketing lie
Worst of all is , they implement functions and enable those functions default. When you try to disable those functions, you are presented with an option to upgrade to Enterprise package. Best of it , those functions are causing major issues on your site and you are stucked in a loop.
Forced to pay for a better package just to fix a bug on your site.
Do yourself a favour and stay away from this app
Hello Dutch Natural Healing Team,
Thank you for your honest feedback, and we sincerely apologize for the frustrations you have experienced. We take your concerns seriously and would like to address each point to clarify and resolve the issues encountered.
1. Support and issue resolution: Our records show that all issues you raised were addressed within 24 hours. Unfortunately, it seems updates did not reach you due to email miscommunication. We use the store owner's default email from the live chat, and we were not aware that you did not have access to this email. We apologize for this oversight and have taken steps to ensure we communicate through the correct channels moving forward.
2. Default function activation and upgrades: We want to clarify that our intention is never to force upgrades by creating technical issues. Our operation aligns with Shopify's standards, and we never meant to trick our users. The issue you experienced with a specific feature being enabled was a system error, and we are currently reviewing our processes to prevent such incidents. We apologize for any inconvenience this has caused. We have since disabled the problematic feature, and we are pleased to hear that your site's functionality has been restored.
3. Meta Replacements: We noticed that the meta tag rule you created did not include the necessary conditions for it to function. This is likely why you experienced issues. We have detailed documentation on setting up these rules properly here: https://docs.avada.io/seo-suite-help-center/search-appearance/meta-tags/meta-tags-rule. If you need any assistance regarding this, we are more than willing to assist.
4. Instant Page Feature: We take your feedback regarding the instant page feature seriously and would like to address your concerns directly. It's important to us that our features deliver real value, and we assure you that the development of each feature involves extensive research, development, and rigorous testing. Additionally, all our features undergo strict Shopify review processes before being made available to our customers. If there were any discrepancies with the functionality as you've mentioned, it would have been flagged by Shopify's quality assurance. We are committed to transparency and are more than willing to demonstrate the effectiveness of this feature to you. Please let us know how we can assist further in this matter.
We appreciate you bringing these matters to our attention, and we are committed to ensuring they are resolved to your satisfaction.
Best regards,
Esther - Customer Success Lead
Very good application, in addition to speeding up my site I had very good support. I recommend it to everyone!
Thank you for the recommendation! We’re delighted our app and support have made a difference for your site. Don’t hesitate to reach out!
I was very well attended by support, by Ricky
Thank you! We’re glad Ricky could assist you well.
Customer service staff Ricky were very professional and helped me solve the SEO problems of the website.
Thank you for your kind words! 🌟 We're so glad to hear that Hana and Doris were able to professionally assist you with your website's SEO issues. If you need any more help, we're always here for you! ❤️
SO Riky the Best Tech for support quality thanks
Thank you! We're glad Ricky could provide excellent support. If you need any further assistance, don't hesitate to reach out!
I started using the app today and I really liked how easy it was. Penélope helped me with some questions about improving my website's performance! I hardly recommend it!
Thank you for the feedback! We’re happy Penélope could assist with improving your website’s performance. We’re here for you!