Ava SEO Image Optimizer Speed , 6.695 recensies
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Does not work. Slowed down the site. So many issues. They also charged me for the annual plan after I selected monthly and will not reverse the charge. Support is awful.
Bad support. Basically has an inbetween person before you get to anyone technical.
If your support isn't the most basic question that can be found in the docs, it extremely frustrating.
Dear Two Wombats store owner,
We apologize for the frustration you've experienced with our support process. We understand the importance of efficient and effective assistance, especially when dealing with technical inquiries. Your feedback is invaluable, and we're committed to improving our support system to better serve you.
We've sent a follow-up email to your account email to address any concerns you may have.
Look forward to hearing from you!
Hello, I was charged $32 for daily use and I would like a refund.
Je suis amené à laisser une note de 1 malgré ma nature positive. En effet après un rendez-vous oublié par vous et un second annulé la veille. Du coup cela fait deux semaines d'attente inutile.
Deux semaines d'attente pour rien en terme de SEO est simplement inacceptable.
This application disconfigured my entire store, I lost all settings and customizations. I don't recommend it at all!
Dear PurezaVital Store Owner.
Thank you so much for taking the time to leave a feedback to our app and we are truly sorry to hear about the issues you've experienced. We take your feedback very seriously and want to ensure that we address any problems promptly.
We noticed that you haven’t reached out to our support team yet, and we would like to offer our assistance in resolving the issues you encountered. Our goal is to help you restore your store’s settings and customizations as quickly as possible.
Could you please provide us with more details about the specific problems you faced? Any information you can share will be incredibly helpful for our team to diagnose and fix the issues.
Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. We look forward to hearing from you soon.
Best regards,
Avada Support Team
Don’t even think about it , they ruin up my website
If you want to protect your account information, do not use this application, they cannot solve a problem for 3 days, the chat mixes 3-4 companies together and shows the data to other customers, there is no such thing as privacy.
damaged my entire damn store
Dear Faraja' Styls store owner,
We're deeply sorry to hear about your experience. Please rest assured, we take your feedback seriously and would like to address your concerns immediately. Could you please provide us with more details about what happened so we can assist you in resolving this issue? Your satisfaction is our top priority, and we're committed to making things right.
Avada Support Team
Completely ruined my website, I do not recommend.
EXTREMELY BAD FOR YOUR STORE I BEG U DO NOT DOWNLOAD. IT REMOVED MY IMAGES, MY. PRODUCT DESCRIPTION WAS ALL OVER. NOW I GOT TO FIX THIS MANUALLY. DONT LET EMILY HELP