Ava SEO Image Optimizer Speed , 6.692 recensies

When I decide to uninstall your spammy app, REMOVE ALL THE CODE FROM EVERYWHERE YOU f......................

Your settings, and code is everywhere regardless if I uninstall.

TERRIBLE APP

This app is absolutely useless and don't understand why it has so many positive reviews. It doesn't do anything, the customer service doesn't know how the app works, what features it has etc. I am actually not sure what I am paying for it as it does absolutely no difference if one uses it or not. Waste of money can cannot recommend it.

App is not that easy to use. Support is very slow and almost sometimes never responding. it has been 2 weeks now where I cannot use the app or login to make any edits or changes. I emailed and contacted them several times and go no response. I have been wasting money now on this app for so long. I would not recommend it.

they give you a coupon code and they charge you all the amount later. Also, nothing is running better in my shop with this app! NOT recommend!

They have a tool to automatically optimize the speed of your website. DO NOT USE IT. They just completely disabled my website, products can't be added to the shopping cart, I'm losing money every minute, and they told me I have to wait until tomorrow to see a solution. HORRIBLE!!!!

Daisy from support the supervisor, never answered or helped me. The agents simply transfer me over to her and don't help either. I am paying for the app and it is a big inconvenience as they do nto help at all. UPDATE: after their reply, they did NOT contact me, I contacted them and they still tell me that a low speed is normal.

The customer service is not what it used to be.

"Free trial" when you have pay for it? We had issues with the App when it didn't really make ANY improvement even with the help from customer service. We were on the "free trial" and the day before we contacted them to get it fixed and also get the "free trial extended" while we see the App work as promised. Now.... we went back and through but now.... They couldn't extended it as planned and we were still to pay for it EVENTHOUGH they said it would be extended ect.... We stopped the service and are now going to pay and then refund.... Wtf

UPDATE: Still horrible. Horrible service. Horrible product. Horrible effort to try to fix own efforts. Have spend so much money for them to simply destroy my shop multiple times. They keep you in the wheel by worsening your site even more if you happen to delete their app. Very smart indeed.

Avada made our site around 30 % slower and destroyed crucial functionality on our website.

We asked for help to increase our Google pagespeed score that was 33/90. Avada asked for access to the store.

The developers messed the code up, and destroyed crucial apps from our store - my search field.

After the changes that was supposed to increase our pagespeed score, the edits and code that Avada inserted DECREASED our pagespeed by around 30 %. While it was 33/90 before contacting Avada it was 20/70 after Avada messed with our code.

We contacted Avada multiple times in order to get it resolved, without anyone being able to fix the issues they created themselves. We were basically left with a "sorry, we can't do it."

One of the times editing our store they were able to get our search field back for a brief moment. After messing with the code again, they destroyed that again.

Meanwhile Avada has indirectly tried to blame us for the mistakes, indirectly claiming that we had changed the theme (which we had not) and tried to blame that as the reason for the lower scores, although the theme has not been changed at any time.

As I am writing the issues has still not being resolved, and has potentially led to lots of losses for us, as we now have a substantially slower site and our search field is not working due to Avadas mistakes.

After 4 attempts (!) without being able to get the score back to what it was, and not being able to get our search field back I have now decided to delete the app and all the coding in hopes of it resolving the issue. Let's see.

Absolutely incredible. And we had the premium plan.

Also, the "speed up" changes on the app itself does not work - not any of them will increase your site speed - at least not our site. WE cannot comment on the other features, as we have not tested those.

After using its free trial the app tried to automatically charge my card. I tried to contact the developer many times, but I could not reach. They do not respond via e-mail. The support team is dysfunctional. Even though I wrote about the problem many times, they could not offer a solution. They usually ignore this. Finally, one of them said they would refund me after paying the money. So I did as I was told. However, even though more than seven days have passed, I have not received a refund. I still cannot reach the help center about this situation. I paid for it even though I didn't use it. As a result, I do not recommend the application.