Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 2 december 2022

To be honest, at first I was skeptical about the program and thought and that it is going to be like other apps out there claiming to boost site speed. It didn't disappoint the support team was hungry for a review and did everything they could to speed up the site within hours. After the review was published, the speed crashed to 29 worse than what I started with 49. I've told them about the issue and they still didn't figure it out after 24 hours. My experience has been horrible. *Note this an updated review.

Universally Original
Spanje
5 dagen gebruiken de app
20 maart 2023

Be aware and stay away!
We installed this app and tried automatic improvement for page speed as well as some other automatic functions. The next day our SEO ranking dropped with over 2000 positions down, cathatstrophical for us and after contact with Avada they claim that this is not something that has to do with the changes the app did.
We did no other changes and our SEO score is still at this bad level even after trying to invert the changes made.

I wish we would have stayed far away from this app.

Dooroom
Zweden
4 dagen gebruiken de app
Avada heeft geantwoord 20 maart 2023

Hi,
We are sincerely sorry for the inconvenience you experience when using our service. While accidents do happen, it's our job to own them by responding quickly and doing everything in our power to help you solve the issue.

As mentioned in the feedback, the ranking dropped 1000 positions in your keywords after one day of using our app. I would love to ask for more information to investigate the issue wisely.

1/ What target keywords do you see a decrease in the ranking? What pages(s) are you referring to? We appreciate it if you let us know which tool and how you measure the ranking. The more information we have, the faster we can do to find out the root of the issue.

2/ Our app has two main benefits: optimize store speed (instantly) and ranking (long term). That said, rarely, the ranking drops badly after a night due to an application installed. Note that it takes 3-5 days for Google to index any change made on your site. There are still possible causes, and it is great to have your collaboration to find out exactly the culprit!

We are seeking your help to do a full audit to diagnose the problem and repair the process to ensure you won't have to go through anything like this again. I'm confident your next experience with our employees will be up to the high standard that you've come to expect from Avada.

We have sent you a follow up email. Please check your email box for details

Thank you
Avada Support Team

16 januari 2022

A joke. All the pictures are now super low quality using their feature to optimize the pictures for SEO

My Child Boutique
Italië
3 dagen gebruiken de app
Avada heeft geantwoord 16 januari 2022

Hi there,

I am sorry for hearing your experience. We have the "Revert function" allows you to revert the images to the original so please don't worry about that. I guess you enabled the image optimization with certain quality percentage, that's why images can be lower in quality after optimization.

I sent you a follow-up email to make sure you optimize it without changing the quality, no worries. Kindly check my email so that we can assist you better!

Regards,
Rainy

23 augustus 2022

This App made my website messy, and I looked for the help. But the service was inefficient, so that I could only replace my theme at last.

Morec.eu
China
2 dagen gebruiken de app
17 november 2021

VELOCIDADE DA MINHA LOJA FICOU HORRIVEL COM ESSE APP, NÃO INDICO NINGUEM AO MENOS SE QUEREM TER DORES DE CABEÇA

Loja Dom Figueiredo
Brazilië
2 dagen gebruiken de app
Avada heeft geantwoord 17 november 2021

Hi,

I am sorry to hear your feedback. Did you check your site speed before and after installing our app? Because our SEO Suite app cannot lower your site speed, it even helps improve site loading speed by optimizing images, pre-loading the pages. Other functions of the app help to improve site ranking on Search result.

I wanted to reach out and assist you in finding out what is the actual factor that makes your site speed worse. And we can give the best advice on how to optimize it.

I sent you a follow-up email so kindly get back to me to sort out this problem for you.

Regards,
Rainy from AVADA

22 juni 2022

I uninstalled the theme because this app caused the theme to crash.
Numerous .aio files need to be removed and code modified after uninstallation.

ARCANA ARCHIVE
Japan
2 dagen gebruiken de app
Avada heeft geantwoord 22 juni 2022

Hi,

This is Daisy, your account manager at AVADA. I am writing this email to follow up on your 1 star- experience with our SEO Suite app.

First of all, I am so sorry to hear that you can not use our app any more because of the crash. We never want this to happen to you and will do everything we can to bring everything back to its original version.

There is an function to auto remove code before uninstallation. Please click on this button to remove all app code before you uninstall the app (https://prnt.sc/CgHYCvXM6SJm)

We are working hard to reproduce the issue and really need your cooperation to figure out what was wrong.

At AVADA, we want nothing more than your success and satisfaction. Please check your mailbox for further update.

Thank you
Daisy

22 september 2022

Unfortunately, I can't recommend it... First thing you will notice when entering the app is the amount of advertising even for subscribed users. Ads at the top of every page, additional ads on nearly all tabs plus a deals tab. I nearly uninstalled it just because of this! Dashboard gives an overview of your seo score, feature request, turn app on and off the app and of course an ad. Also estimated savings (hours/cost) which has to be the most pointless thing I have ever seen. Speed up tab, you can compress your images which shopify does natively anyways not sure why shopify users don't realise this and pay other apps to do it again. Site speed up, no idea what this does, no information is given. Instant page is pre-loading, most shopify themes will already do this, same goes for lazy loading. Minification will do very little unless you're using a poor quality theme and apps. Speed up optimisations generally slowed some pages down for us and made minimal difference to others. Also had several 'too many requests' errors under different tabs which had to be fixed by support. Meta tag templating is okay, but to be honest not the best way of doing SEO, doesn't beat creating unique content for each product. The meta tag rule templating is a slightly better way if you must go down this route. 404 redirecting to a single URL such as homepage is not a good way, Google would rather you create correct 301/2 redirects or leave it as a 404 if it's permanently unavailable. Also does not incorporate Shopify redirects like other SEO apps do. SEO checklist is poor and not specific enough to show which pages have an issue, some issues involve having to enable their optimisations and it constantly showed my sitemap is not submitted to Google which it certainly is. HTML sitemap, Don't like how this is done and it creates a sitemap for all page types. Site verifications are handy for some, but why add code to your site when you can simply add a txt file to your DNS settings. Google search console is limited and slow, seems pointless, might as well just go to the search console yourself. My biggest annoyance was SEO analysis for my products, collections and pages. I would prefer to edit them myself. But it gives no notification or scoring to show which products etc have issues. Unless you click on them one by one, edit and save. And if you have thousands of products how do you know which have been done and which haven't! Other apps do this much better where they show and score or you can mark them as completed. My advice would be to try other apps and see which one meets your needs, don't get pulled in by all these 'features' most of which you won't need and have been added for the sake of having 'more features' than other apps.

Gift Moments
Verenigd Koninkrijk
1 dag gebruiken de app
Avada heeft geantwoord 7 juli 2023

Hi,

Thank you so much for taking your time to leave us a feedback. Your insights, attention to detail, and constructive comments have been truly instrumental in guiding our efforts towards continuous improvement.

I would like to assure you that we have been diligently working on enhancing various aspects of our application based on the valuable input received. Your feedback has not only helped us identify areas for growth but has also motivated us to strive for excellence.

We genuinely believe that the recent updates and refinements we have implemented will greatly enhance your user experience, addressing the concerns you previously raised.

Once again, we sincerely appreciate your time, effort, and commitment in sharing your thoughts with us. We value your contribution and look forward to serving you better in the future.

Best regards,
Avada Support Team

5 april 2023

dps q usei esse app aí ele removeu todas as avaliações da minha loja, as estrelas dos produtos e das coleções, o backup deles não funcionou além de ter piorado a velocidade da minha loja em até 10 pontos, conferi nos códigos e esse app instala uma porrada de script dentro da sua loja, recomendo usar outros, n sei se é padrão ou se fui azarado...enfim, não consegui recuperar as avaliações do ryviu, já reinstalei o app, refiz os códigos, terei q trocar

hibou
Brazilië
Ongeveer 22 uur gebruiken de app
Avada heeft geantwoord 5 april 2023

Olá,

Lamento ouvir seu feedback.

Descobrimos que há um código adicionado a eles, fazendo com que as avaliações não sejam exibidas. Podemos ajudá-lo totalmente a rastrear o código e orientá-lo na direção certa para corrigir.

Além disso, você verificou a velocidade do seu site antes e depois de instalar nosso aplicativo? Como nosso aplicativo SEO Suite não pode diminuir a velocidade do seu site, ele ainda ajuda a melhorar a velocidade de carregamento do site, otimizando as imagens e pré-carregando as páginas. Outras funções do aplicativo ajudam a melhorar a classificação do site no resultado da pesquisa.

Eu queria entrar em contato e ajudá-lo a descobrir qual é o fator real que piora a velocidade do seu site. E podemos dar os melhores conselhos sobre como otimizá-lo.

Enviei-lhe um e-mail de acompanhamento, por favor, volte para mim para resolver este problema para você.

Atenciosamente,
Equipe de Suporte Avada

5 oktober 2022

Tried out the app and decided that it is not for me. Uninstalled the app and deleted some code based on the guide provided. However, there are still remaining files and code in the theme.liquid file that I have to restore the old code before the installation to clean them up.

Andatech
Australië
Ongeveer 3 uur gebruiken de app
Avada heeft geantwoord 5 oktober 2022

Hi,
Thank you so much for your thoughtful feedback on our app as it helps us improve the app better for you and other users. On behalf of our team, I am sincerely sorry for the inconvenience you experienced when using our app!

There may have some pieces of code left on the site even you use the automatic option. In fact, after uninstalling almost all Shopify SEO apps, the code still remains on your website. That is because of how some features like meta tags or structured data from most SEO apps, which inserts snippets into your theme. Therefore, we need to do an extra step to edit theme (file liquid template) and get them removed.

We have sent you a follow-up email. Please kindly check your mailbox to get our update and solution.
Thank you so much for your generous support! I am looking forward to hearing from you soon.

Best regards,
Daisy

29 november 2021

The only app that causes you trouble when you delete it and has many warning messages not to remove. seems like it could be resolved but they keep it on purpose to force you to use their app. cannot recommend

LINTRO
Verenigd Koninkrijk
Ongeveer een uur gebruiken de app
Avada heeft geantwoord 29 november 2021

Hello,

I am Daisy from AVADA Team. I am writing this email to follow up on your experience with our SEO Suite app.

We’re sorry to hear you did not have a great experience. Since we haven't had a chance to communicate before, please let us check the issue for you.

I have just sent an email to your mailbox. Please help me check our message and solution.

Many thanks for your collaboration and we hope to sort it out for you soon

Best regards,
Daisy