Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
10 kwiecień 2024

I just started using the app on my ecommerce store, but I can already see the benefits for SEO, site speed and everything that used to be a big mystery. Great people and great support. Emily was awesome to address an issue I had.

Noble Body
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
Edytowano 12 marzec 2024

Started out great, got a little rocky in the middle, but after working with Daisy from support we are 100% good to go and all issues resolved. Hoping this plugin continues to work so we can benefit from its value, this plugin really helps.

Big Tex Firewood
Stany Zjednoczone
Ponad rok korzystania z aplikacji
22 kwiecień 2024

Always very helpful and patient, my issues get resolved quickly and with smiley emoji's. I think i've saved a lot of money using this app. Tiana and Tony have been especially helpful today! Thank you

MooBoo Home
Wielka Brytania
9 miesięcy korzystania z aplikacji
27 marzec 2024

The thing I love about Avada in general is that they have amazing customer service! I love this app b/c it has helped me speed up my store site and create amazing SEO. If I have a problem that I don't know how to fix, all I have to do is contact Avada and they will fix it for me! It's like having my own IT! Today I needed some javascript issues fixed. Emily hopped right on it and took care of it right away! I highly recommend all of the Avada products. They have made running my store so easy.

God's Girl Gifts And Apparel
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
19 kwiecień 2024

Highly recommend, Great support Lydia was very quick at helping us fix an issue and get it working straight away.
Thank you

Naughty by Nature Adult Store
Australia
7 miesięcy korzystania z aplikacji
Edytowano 15 luty 2024

Initially, I left a 1-star review due to frustration with the Avada SEO & Image Optimizer app's compatibility issues with my template, resulting in website disruption. Fortunately, I had backed up my site before attempting to remove the app, allowing me to revert to a previous state. However, remnants of unused code remained, impacting my site's speed.

Avada proactively reached out to address my concerns, likely prompted by my negative review. Despite opting to resolve the issue independently, they offered assistance in properly removing the app to eliminate unnecessary code from my site. This proactive response led me to reconsider my initial assessment, acknowledging my frustration and the potential loss of work. Avada's dedication to rectifying the situation surpassed my expectations.

Although their proposed solution didn't align with my needs, the sincerity of their efforts is evident in the majority of reviews, demonstrating a commitment to customer satisfaction even if it means losing a customer. I appreciate their willingness to go the extra mile to resolve the issue.

Thank you, Avada!

ELITE FIREWORKS®
Stany Zjednoczone
Około rok korzystania z aplikacji
6 luty 2024

Amazing team work by Lydia and Anivia. Sorted out my Speed Up issue immediately. Can't rate them highly enough. Thank you again.

Healthy Belly Hampers
Australia
Prawie 3 lata korzystania z aplikacji
21 marzec 2024

Perfect performance, great support by (Esther) and (Will) technician, friendly and fast in resolution of the issues. A product and support service I can only advise to everyone that want the best for their store and business!

Zalermo 360
Wielka Brytania
7 miesięcy korzystania z aplikacji
25 marzec 2024

So far so good, improved my results on PageSpeed insights especially on mobile. Thanks to Esther for her quick & effective replies.

Pur Noisetier | Pure Hazelwood
Kanada
Ponad 2 lata korzystania z aplikacji
1 marzec 2024

Great customer service, really helpful, app seems to be doing everything it shoud, highly recommend

Ghd Repair Services
Wielka Brytania
Około 3 lata korzystania z aplikacji