Avada SEO Speed Image Optimize
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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I can't speak highly enough of the support team at Avada! They went above and beyond to resolve my issues quickly and professionally. A special shoutout to Audrey and Anivia, who were exceptionally patient, knowledgeable, and friendly. Their guidance made a huge difference in getting my project back on track. If you need top-notch support, Avada is the way to go! Thank you, Audrey and Anivia, for the amazing help!
I am very grateful to Tiana and Kaizu, both technicians, for their prompt assistance and resolution of my problem. Their accountability and professionalism put me at ease.
This app slows down my store so I had to remove it. After removing it there are still a lot of things left. For example 4-5 sitemap pages!!!
Hello SonerWatches Team,
Thank you for your feedback regarding our Avada SEO Speed Image Optimize app. We're really sorry for the inconvenience you’ve experienced.
Regarding the sitemaps you mentioned, in some cases, when the app is removed from your Shopify store, our code or traces might remain but will be disabled. This happens because we lose access to the theme files immediately when you uninstall our app. To help with this, we’ve prepared a detailed guide outlining the steps to take after uninstalling the app, which includes instructions on handling the sitemaps:
https://docs.avada.io/seo-suite-help-center/faqs#what-do-i-need-to-do-after-uninstalling-app.
As for the website speed, we understand your concern that the app seemed to slow down your store, which is contrary to its intended purpose. Since you installed the app just a day before, we’re not sure if you had the opportunity to utilize the speed optimization features fully. We would greatly appreciate it if you could reconsider reinstalling the app. Our team is ready to assist you in optimizing your website's speed and ensure you benefit from all the app's features.
Please let us know if you're willing to give it another try, or if there’s anything else we can do to help. We are here to support you and make sure you have a better experience with our app.
Thank you for your time and understanding.
Best regards,
Avada Support Team
Support von Lydia und Toby ist sehr hilfsbereit gewesen und hat mein Problem gelöst. Vielen dank dafür
Thank you so much for your feedback! We're happy to hear that Lydia and Toby were able to help. Feel free to reach out if you have any more questions.
Ricky was very helpful
Thank you! We're glad Ricky could assist you.
Helps a lot to make a deep ADN of your webpage and Great customer service!
Thank you for your great feedback! We’re here to support you anytime!
Super great app and quick support if you have any questions.
Good service !
Thank you for your kind words! We're glad you enjoyed our service!
Siempre que tuve un inconveniente o consulta, estuvieron para resolverla al momento. Se noto un cambio considerable, después de la instalación de la app. Debo destacar la atención de Ricky que en persona me soluciono varios inconvenientes de la web.
very good thank you tiana
Thank you! We're happy Tiana could assist you.