Avada SEO Speed Image Optimize
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Pamela is an amazing agent to work with. SHe helps me withe evreyhting i need all the time ecspecially since i dont know much about this!
it's really a usefull app and the supporting team is good ;)
O suporte da Esther, com a ajuda do técnico Toby, foi ágil e preciso. Satisfeito.
Tres bonne application et bien renseignée par Emily :)
Hello, I was charged $32 for daily use and I would like a refund.
Hello Vinterro Store Owner,
I understand from your review that there was a concern regarding a charge of $32 for daily use, for which you've requested a refund. Allow me to clarify how our subscription model works. Like many Shopify applications, our app is based on a subscription system. Users are charged a recurring fee of $34.95 every 30 days to access the app or certain features within it. This fee is not calculated on a daily basis but covers the entire subscription period.
Upon reviewing your account details, I noticed your subscription began on March 30th and was set to renew on April 29th. As per our 30-day guarantee refund policy, you are eligible for a refund since your cancellation request falls within this period.
We have already issued a full refund. Please reply to our email to confirm that you have received the refund.
Thank you for your understanding, and we apologize for any confusion this may have caused.
Best regards,
Esther from Avada
I started using this app to compress images, optimize alt tags, and audit my SEO and I'm impressed with how quickly I was able to get started and begin implementing it into my workflow. I was up and running in mere minutes. The app is intuitive and user-friendly, making the onboarding process smooth and efficient.
Additionally, I had a question about my indexing status and reached out to customer support. Audrey from the support team was incredibly quick to respond and provided helpful guidance to resolve my issue. Overall, I'm highly satisfied with the app's performance and the excellent customer support provided by Audrey.
Tiana y Nikita, ¡Técnicas en revisión! excelente todo, muy amables las chicas lindas, me ayudaron de inmediato y muy rapidas, recomiendo :)
Avada chat support is very helpful and smooth, and Esther helped me with my website Speed. She was very kind and knowledgeable and a very good communicator and well responsive. I needed help with something today and Esther was very helpful, prompt and kind. Thank you very much Esther and team!
Hana does a great job! Thank you very much!
Hana has made a significant contribution to the success of our online shop as an SEO expert. She possesses in-depth expertise and effectively implemented our search engine optimization strategies. As a result of her work, we experienced notable improvements in our search engine ranking and website traffic. Hana demonstrated great dedication and initiative, consistently expanding her knowledge and being readily available to provide support. Her customer service was excellent. We wholeheartedly recommend Hana as an SEO expert. Nicole Hammer
Pamela was amazing in providing the best support and customer experience.